Vines BMW Group
About This Business
The Vines BMW Group is a leading provider of premium BMW experiences, dedicated to delivering professional services in a relaxed and welcoming environment. With a strong commitment to their values, they aim to ensure that every customer interaction is befitting of the BMW brand. As a trusted retailer of new and used BMW vehicles, Vines BMW Group offers a wide range of models to suit various needs and lifestyles. Their team of trained technicians are experts in BMW vehicles, using only genuine parts to provide peace of mind for their customers. Whether you're looking to purchase a new BMW, book a service, or simply explore their range of vehicles, Vines BMW Group is on-hand to help. With multiple locations, including Vines of Gatwick BMW, Vines of Guildford BMW, and Vines of Redhill BMW, customers can easily find their nearest retailer and get in touch with the team. The company is led by Group Managing Director Sean Kelly, who oversees the operations and ensures that the company stays true to its mission of providing a premium BMW experience. Vines BMW Group also offers a range of finance and offer options, as well as tools to help customers decide between electric and plug-in hybrid vehicles. With their new car locator, used car locator, and test drive booking system, customers can easily find and experience their dream BMW. The company's focus on customer satisfaction and their commitment to delivering exceptional services have established them as a trusted name in the automotive industry. By combining their expertise with the latest BMW technology, Vines BMW Group provides an unparalleled driving experience that meets the highest standards of performance, comfort, and sustainability. As a result, they have built a loyal customer base and continue to grow as a leading BMW retailer in the UK. With their dedication to excellence and customer satisfaction, Vines BMW Group is the perfect destination for anyone looking to experience the best of BMW.
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Customer Reviews
1 total reviews
Malcolm Fletcher
June 06, 2025Underwhelming Luxury Experience at Vines BMW
I recently had the misfortune of visiting Vines BMW Group, and I must say, the experience was a far cry from the luxury and professionalism they claim to offer. As someone who's always been fascinated by the BMW brand, I was excited to explore their range of vehicles and perhaps even make a purchase. However, from the moment I stepped into their dealership, I felt like just another statistic in their sales game. The staff, although polite, seemed more interested in meeting their sales targets than actually listening to my needs and preferences. The car I test-drove had a few issues, which the salesperson conveniently brushed off as 'minor,' but I was not convinced. To make matters worse, the financing options they presented were convoluted and seemed designed to confuse rather than clarify. I left feeling underwhelmed and overpromised, with a distinct sense that Vines BMW Group is more about selling cars than providing a genuine, premium experience. Perhaps it's time for them to reevaluate their priorities and focus on what truly matters – the customer.
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Based on 1 reviews