About This Business
About This Business
Argus Carriers Ltd is a full-service carrier based in Western Canada, specializing in dry freight transportation throughout Greater Vancouver, the Fraser Valley, Vancouver Island, Thompson-Okanagan, and the Northwest USA. With a history dating back to 1948, the company has built a reputation for trustworthy service, high safety standards, and efficient third-party logistics. Their team, equipment, and logistics are optimized for safety and efficiency, enabling competitive pricing and competent care for shipments. Argus Carriers offers same-day pickup and delivery in Greater Vancouver and the Fraser Valley, with shipments ready by 10:00 AM collected, sorted, and delivered by end of day, and shipments ready by 3:00 PM collected, sorted, and routed for next morning delivery. The company's extensive coverage and flexible pickups make next-day delivery possible throughout Thompson-Okanagan, Vancouver Island, Washington, Oregon, and Idaho. Argus Carriers also handles sensitive equipment, hazardous materials, large machinery, and hospital equipment with special care and extra protection, ensuring secure and reliable transport for these critical goods. With a dedicated fleet of trucks and skilled drivers, the company provides full-service transportation solutions that extend beyond its typical coverage area, handling complex logistics and operational requirements for projects. The company's dispatchers play a crucial role in the efficient processes, with expertise in scheduling, routing, communication, monitoring, problem-solving, and documentation. Argus Carriers only hires experienced drivers with excellent customer service skills, prioritizing safety and professionalism for its clients' success. With over 100 trucks and a wide range of services, Argus Carriers is a name that can be trusted for reliable and efficient transportation solutions. The company operates with the utmost precision and care, prioritizing its clients' peace of mind and providing tailored solutions to meet their unique needs. Whether it's a complex project or a routine shipment, Argus Carriers is committed to delivering exceptional service and building long-term relationships with its clients.
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Customer Review
Disappointment on the 99: Argus Carriers Dropped the Ball
I'm not one to usually write reviews, but my recent experience with Argus Carriers Ltd was, honestly, a mess. We've been using them for our business's dry freight transportation needs in the Fraser Valley for a while now, but this last shipment was a disaster. The pickup was supposed to be same-day, but it took them until the next morning to even show up. And when they did, the driver seemed completely unaware of the urgency of the shipment. I mean, I get that mistakes happen, but the lack of communication and follow-through was staggering. Our shipment was supposed to be delivered by end of day, but it didn't arrive until two days later. And when it did, one of the crates was damaged. Now, I know Argus Carriers has a reputation for trustworthy service and high safety standards, but our experience says otherwise. Maybe they're just too big now and have lost sight of what matters - the customer. I've tried to give them the benefit of the doubt, but after this fiasco, I'm not sure we'll be using them again. The dispatcher we dealt with seemed overwhelmed and uninterested in our concerns. For a company that claims to prioritize safety and professionalism, it was disappointing to see such a lack of care. I hope they take our feedback seriously and make some changes, because right now, I wouldn't recommend Argus Carriers to anyone.
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