About This Business
About This Business
Dierenarts Schelle, led by Liesbet Fremault, has been providing comprehensive veterinary care since 1996. The practice is committed to delivering personalized service, getting to know each client and their pets individually. They offer a wide range of services, including consultations, surgeries, physiotherapy, and trimming, all under one roof for convenience. The team prioritizes building strong relationships with their clients, ensuring that every question or concern is addressed promptly and efficiently. They also provide tailored nutritional advice, recommending top brands and healthy snacks, and offer a calculation of daily costs. The practice values transparency and open communication, encouraging clients to reach out via phone, SMS, email, or Facebook with any inquiries. By centralizing all services, Dierenarts Schelle aims to make pet care as seamless and stress-free as possible. With a focus on preventative care and early detection of potential health issues, the team conducts thorough checks during trimming sessions, looking beyond just the aesthetic aspects to ensure the overall well-being of the pets. Operating with a client-centric approach, Dierenarts Schelle has established itself as a trusted and compassionate veterinary practice in Schelle, dedicated to the health and happiness of pets and the peace of mind of their owners.
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Customer Review
Disorganized and Uncaring Service at Dierenarts Schelle
I'm extremely disappointed with my experience at Dierenarts Schelle. Despite their claims of personalized service, I felt like just another number. The receptionist seemed put off when I asked questions about my pet's care, and the veterinarian herself, Liesbet Fremault, rushed through the consultation without fully addressing my concerns. The practice's emphasis on transparency and open communication fell flat, as my attempts to reach out via phone and email were met with delayed or unhelpful responses. The trimming session, which I was told would include a thorough health check, felt cursory and focused more on aesthetics than actual wellness. For a practice that boasts about preventative care, I was surprised by the lack of attention to detail and follow-up. Perhaps it's time for Dierenarts Schelle to reevaluate their priorities and focus on providing the compassionate, client-centric care they claim to offer. Until then, I'll be taking my pets (and my business) elsewhere.
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Company Overview
Dierenarts Schelle
De Keyserstraat 18, 2627 Schelle, Belgium
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