About This Business
About This Business
Jim Armstrong Subaru is a reputable dealership located in Hickory, North Carolina, serving the communities of Hickory, Newton, Charlotte, Statesville, Mooresville, and Morganton, NC. With over 31 years of experience as a Subaru dealer, the team at Jim Armstrong Subaru is passionate about the performance, safety, legendary durability, and resale value of Subaru vehicles. The dealership offers a wide range of new and used Subaru models, including the 2024 Subaru Ascent, Outback, Forester, Legacy, Impreza, and WRX. Their experienced sales team is ready to answer any questions and provide assistance in finding the perfect vehicle. Jim Armstrong Subaru also provides car service and repair, as well as auto parts, to ensure that customers' vehicles are well-maintained and on the road for many miles to come. The dealership is committed to customer satisfaction and offers competitive prices on every pre-owned model for sale on their lot. Whether you're looking for a new or used Subaru, Jim Armstrong Subaru is the first and last place you need to shop. Their friendly sales team wants to get you behind the wheel of your dream car today. With a huge inventory of new 2023-2024 Subaru vehicles and a variety of high-quality used cars, Jim Armstrong Subaru is the go-to destination for all your automotive needs in the Hickory, NC area. The dealership's mission is to provide exceptional service, low prices, and a wide selection of vehicles to ensure that every customer leaves satisfied. By choosing Jim Armstrong Subaru, you can trust that you're getting a high-quality vehicle and exceptional service from a team that truly cares about their customers. The dealership is conveniently located at 2321 Highway 70 SW in Hickory, NC, and is easily accessible from the interstate. With their knowledgeable staff, vast inventory, and commitment to customer satisfaction, Jim Armstrong Subaru is the perfect place to find your next vehicle.
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Customer Review
Underwhelming Experience at Jim Armstrong Subaru: Unrealized Expectations
I visited Jim Armstrong Subaru with high hopes of finding my dream Subaru, but the experience was a letdown from start to finish. The sales team seemed disinterested in my needs, and the inventory, although vast, lacked the specific models I was looking for. I had done my research and was excited to test drive the new 2024 Subaru Ascent, but they didn't have the trim level I wanted available. The prices were not as competitive as I had expected, especially on the pre-owned models. Despite their mission to provide exceptional service and low prices, my experience felt like any other dealership - impersonal and focused solely on making a sale. The service department, which I had hoped would be a redeeming factor, was slow to respond to my inquiries. Overall, I left feeling disappointed and still in search of the perfect Subaru. Perhaps with more attention to customer satisfaction and a more personalized approach, Jim Armstrong Subaru could live up to its reputation as a premier Subaru dealer in the Hickory, NC area.
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