About This Business
About This Business
TireRack, located in Kalinkovichi, Belarus, is an online retailer specializing in the sale of automotive tires. With a wide range of products from various manufacturers, they offer 968 models of tires at competitive prices, ensuring that customers can find the perfect fit for their vehicles. The company prides itself on its customer satisfaction, with a 100% guarantee on all purchases, providing customers with all necessary documents, including a receipt and warranty certificate. TireRack also partners with local service providers to offer a 30% discount on tire installation for its customers. The company operates a central warehouse in Minsk, from which it delivers products to cities across Belarus, with free delivery available in Minsk. Customers can place orders 24 hours a day, 7 days a week, and the website features only up-to-date products. TireRack's commitment to customer convenience and satisfaction is evident in its user-friendly website and dedicated customer support team, available to answer any questions or provide recommendations. The company's blog features reviews and articles on various tire models, providing valuable insights and information for customers looking to make informed purchasing decisions. With its focus on quality products, competitive pricing, and exceptional customer service, TireRack has established itself as a trusted and reliable retailer in the Belarusian tire market.
Customer Review
Tire Trouble in Belarus: A Cautionary Tale
I'm usually not one to write reviews, but my experience with TireRack was a disaster from start to finish. As someone who's particular about their car, I was excited to try out their services, especially with the promise of a 100% guarantee. However, the tires I received were not what I expected - they were an older model than what I had ordered, and the quality was subpar. The customer support team seemed friendly at first, but when I tried to return the tires, they gave me the runaround, citing some obscure policy that wasn't mentioned anywhere on the website. The 30% discount on installation was also a joke, as the local service provider they partnered with did a shoddy job and left my car with scratches. To top it all off, the free delivery in Minsk took forever, and the tracking information was never updated. For a company that prides itself on customer satisfaction, TireRack seems to be dropping the ball. Unless they seriously revamp their quality control and customer service, I'd advise others to steer clear.
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