About This Business
About This Business
Seu Espelho is an online fashion retailer that offers exclusive and differentiated pieces with a focus on quality and attention to detail. Their mission is to provide a platform where people can find unique and beautiful clothing items that tell a story. The company believes that a piece of clothing doesn't have to be new to be new to someone, and they strive to provide a wide range of products that cater to different tastes and styles. With a strong emphasis on customer satisfaction, Seu Espelho offers free shipping for orders over R$200 in the greater Aracaju area. Customers can also enjoy a 10% discount on their first purchase by signing up for the company's newsletter, which provides exclusive content, tips, and promotions. Seu Espelho's product range includes a variety of clothing items such as dresses, tops, pants, and accessories from renowned brands like ZARA, CECÍLIA PRADO, FARM, and more. The company's goal is to provide a seamless shopping experience, and their customer support team is available to assist with any queries or concerns from Monday to Friday, 8am to 7pm, and on Saturdays and holidays from 8am to 7pm. With a strong commitment to quality, customer satisfaction, and exclusivity, Seu Espelho aims to be the go-to destination for fashion-conscious individuals looking for unique and high-quality clothing items.
Customer Review
Sustainability Claims Fell Flat for Me
I'm all about reducing waste and living more sustainably, which is why I was initially drawn to Seu Espelho's mission. Unfortunately, my experience was a letdown. I ordered a dress that was supposed to be 'pre-loved' and of high quality, but when it arrived, it was clear that it had been worn to shreds. The material was cheap, the seams were coming undone, and there were even stains on it. For a company that prides itself on giving old clothes a new life, I expected a lot more attention to detail. The 10% discount on my first purchase was nice, but it didn't make up for the disappointment. What really got me, though, was the lack of transparency about the condition of the items. If they're going to sell used clothing, they need to be upfront about what that means. I ended up having to return the dress, which was a hassle in itself. The customer service was friendly, but it took them a while to get back to me, and the free shipping over R$200 in the Aracaju area doesn't do much for me since I live in a different city. Maybe I just got a dud, but my experience with Seu Espelho was more fast fashion than sustainable fashion. Back to thrift shopping for me, I guess.
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