About This Business
About This Business
Thermal Exteriors Inc. is a local company that has been serving customers since 2004, focusing on quality and individual attention. They specialize in replacing windows in homes, understanding that this is a major investment for homeowners. The company takes the time to understand the needs of each client and chooses the product best suited for their home. What sets Thermal Exteriors apart is their commitment to direct communication with their clients, ensuring that they work closely with only one designated team member from the beginning to the end of the process. This personalized approach allows for a smoother and more efficient installation process. Thermal Exteriors is proud to offer a wide range of products from well-established manufacturers, both local and national, at direct factory prices. This enables their clients to choose the right product for their needs without being bound to a single vendor. The company's compact team of professionals is dedicated to paying special attention to the details of the fine quality products they offer. As an EPA-certified company, Thermal Exteriors follows the necessary regulations when applicable. They also prioritize the protection of their clients' homes, taking measures such as moving furniture, covering working areas with tarps, and cleaning up debris after the installation. The company's mission is to provide high-quality products and exceptional service, ensuring that their clients are completely satisfied with the final result. With their extensive experience and commitment to customer satisfaction, Thermal Exteriors Inc. has built a reputation as a trusted and reliable partner for homeowners looking to replace their windows. The company's focus on quality, individual attention, and customer satisfaction has earned them a loyal client base, with word-of-mouth being their main advertising tool. By choosing Thermal Exteriors Inc., homeowners can expect a seamless and stress-free experience, from the initial consultation to the final installation. The company's team is dedicated to providing exceptional service, ensuring that every client feels valued and supported throughout the process. With their expertise and commitment to quality, Thermal Exteriors Inc. is the perfect choice for homeowners looking to invest in new windows.
Categories
Customer Review
Disappointing Experience with Thermal Exteriors
I'm not one to usually write reviews, but my experience with Thermal Exteriors was a letdown. From the initial consultation to the final installation, there were too many miscommunications and delays. The personalized approach they boasts about felt more like a lack of manpower, as I was constantly dealing with the same person who seemed overwhelmed. The product selection was extensive, but the prices didn't feel like 'direct factory prices' as advertised. The installation process was slower than expected, and the cleanup could've been better. For a company that prides itself on quality and individual attention, I expected more. The EPA certification and attention to detail were nice touches, but they didn't make up for the overall dissatisfaction. Maybe I just caught them on a bad day, but I wouldn't recommend Thermal Exteriors to others based on my experience.
Was this review helpful?
Is this your company?
Claim Thermal Exteriors Inc. and manage reviews.
Benefits:
- Manage business profile
- Remove inappropriate reviews ($50 each)
- Priority support
Company Overview
Similar Companies
Waffle House
Penchant Home Care Services, Inc.
Homemade Game Boards And More
Kings Delights Inc
Have an Experience to Share?
Help others by sharing your honest review about this business or others
Write a Review