About This Business
About This Business
Green Point Veterinary Hospital is a modern, professional, and affordable veterinary care provider dedicated to delivering exceptional health care services for pets. With a team of passionate and dedicated staff and veterinarians, the hospital aims to make pets feel at ease through a caring and gentle approach to treatment and consultations. The hospital is fully equipped with state-of-the-art examination rooms, diagnostic machines, including digital radiology, ultrasound, in-house blood machines, and cytology, as well as pharmaceutical stores. This enables the provision of on-the-spot assistance for nearly all pet health and medical needs. Situated on an acre of beautiful gardens, the hospital offers a unique and calming environment for pets and their owners. The hospital's commitment to its local community is evident in its over 30 years of service, during which it has helped thousands of clients' cats, dogs, rabbits, guinea pigs, birds, horses, and even snakes. The hospital's approach is centered around providing sound advice and professional recommendations, empowering clients to make informed decisions about their pets' health care. With a strong focus on community integration, Green Point Veterinary Hospital is an integral part of the local community, and its clients appreciate the genuine care and support provided. The hospital's services include routine consults, vaccinations, ProHeart injections, and 6-monthly health checks, all of which can be booked in advance to ensure timely care. In cases of genuine emergencies, the hospital will provide care if it has the staffing capacity to do so; otherwise, it will recommend visiting an Emergency Hospital. By combining modern facilities, a caring approach, and a deep understanding of pet health care, Green Point Veterinary Hospital has established itself as a trusted and reliable partner for pet owners in the local community.
Customer Review
Left My Pet (and Me) Unimpressed
I visited Green Point Veterinary Hospital with high hopes, given their modern facilities and claims of a caring approach. Unfortunately, my experience was underwhelming. The waiting area, despite being situated in beautiful gardens, felt sterile and lacked any real attempt at creating a calming atmosphere for pets or their owners. The staff, while seemingly passionate, were not particularly attentive to my pet's specific needs, and the veterinarian's recommendations felt more like a sales pitch than genuine advice. The state-of-the-art equipment they boast about didn't seem to make a difference in the care my pet received. What really disappointed me, however, was the lack of emergency care availability. Being told to visit an emergency hospital in a real crisis moment felt like a cop-out, especially given their advertised commitment to providing on-the-spot assistance for nearly all pet health needs. The follow-up care and communication post-visit were also lacking, with no effort made to check in on my pet's progress or address my concerns. For a hospital that prides itself on community integration and client care, I found the overall experience to be surprisingly impersonal and unremarkable. Unless significant changes are made to prioritize the actual care and well-being of pets over appearances and profit, I would not recommend Green Point Veterinary Hospital to fellow pet owners.
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