About This Business
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315 S Coast Hwy 101, Suite U44, Encinitas, California 92024, US

844-863-3627

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About This Business

Virtual Me is a healthcare company that has joined forces with Sun Life to provide expert, objective health support to individuals and families. By offering phone or video access to master's-level, state-licensed counselors in all 50 states, Virtual Me enables people to navigate the complexities of the healthcare system and get access to the best care for their specific health situations. The company's counselors are trained in clinical assessments, care coordination and management, with case experience in substance abuse and domestic violence, and are qualified to provide support for a broad range of work and life issues. Additionally, Virtual Me provides 24/7/365 access to exclusive U.S. trained and Board-Certified Doctors through its Virtual Urgent Care service, with $0 out-of-pocket fees per minor illness visit. The company also offers a pharmacy savings card that is accepted nationwide at over 35,000 pharmacies. Virtual Me is not an insurance provider, but rather a gateway to care, offering a simple enrollment process and a dedicated member experience. The company's mission is to make affordable virtual healthcare accessible to everyone, with subscription options starting at $80 per member for 6 months and $150 per member for an annual subscription. Children under 18 years of age are included for free as dependents of one parent or guardian. With a focus on providing high-quality, convenient, and affordable healthcare services, Virtual Me is committed to helping people take control of their health and wellbeing. The company's services are designed to address the challenges of the traditional healthcare system, such as long wait times and limited access to care. By leveraging technology and a network of experienced healthcare professionals, Virtual Me is able to provide timely and effective support to its members. Whether you're dealing with a minor illness, a chronic condition, or a mental health concern, Virtual Me is here to help. With its user-friendly platform and commitment to customer satisfaction, Virtual Me is an excellent choice for anyone looking for a reliable and affordable healthcare solution.

Customer Review
SJ
Samantha Jenkins

June 06, 2025

★★★☆☆ 3/5
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Underwhelming Experience with Virtual Me

I was really looking forward to trying out Virtual Me, given their promise of expert, objective health support. Unfortunately, my experience was a letdown. The phone and video access to counselors sounded convenient, but the waits were still ridiculously long - sometimes up to 45 minutes just to get connected. And when I finally did speak with a counselor, I didn't feel like they were really listening to my concerns. The clinical assessments seemed rushed, and the care coordination was disorganized. I was also surprised to find out that the Virtual Urgent Care service, which I thought was a major perk, had limited hours and often wasn't available when I needed it. The pharmacy savings card was a nice touch, but it wasn't accepted at my local pharmacy, which was frustrating. For the cost - $80 for 6 months or $150 for a year - I expected a lot more. The subscription model feels like a rip-off, especially since children under 18 are included for free but the quality of service doesn't seem to justify the cost for adults. I've had better experiences with other telehealth services that offer more personalized care and actually follow through on their promises. Virtual Me's mission to make affordable virtual healthcare accessible to everyone is admirable, but they need to work on their execution. Until they can provide more timely, effective, and personalized support, I wouldn't recommend Virtual Me to anyone.

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Company Overview
Virtual Me
★★★☆☆
3.0/5 (1 reviews)

315 S Coast Hwy 101, Suite U44, Encinitas, California 92024, US

844-863-3627

Visit Website

View All Reviews
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