About This Business
About This Business
Valley Ace Hardware, located at 1350 Hartnell Ave in Redding, CA, has been a staple in the community since 1988, providing exceptional customer service to Redding and the surrounding areas. The store boasts an experienced staff with unparalleled knowledge, offering guidance and support to customers across various departments, including paint, plumbing, electrical, hardware, and lawn and garden. The Valley Ace Hardware store is fully stocked, making it easy for customers to find what they need. One of the store's standout features is its comprehensive fastener department, along with additional services such as pipe threading, key cutting, and special orders at competitive rates. Furthermore, the store carries a wide selection of evaporative coolers, window air conditioners, room heaters, and water heaters, catering to a range of customer needs. To enhance the shopping experience, Valley Ace Hardware encourages customers to sign up for an Ace Rewards Card, which offers discounts and rewards points on every purchase. The company's commitment to customer satisfaction is evident in its convenient services, such as scheduling projects and providing handyman services, although the latter may not be available in all areas. With its rich history, extensive product range, and dedication to customer service, Valley Ace Hardware has established itself as a trusted and reliable destination for home improvement and hardware needs in the Redding area.
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Customer Review
Underwhelming Experience at Valley Ace Hardware
I stopped by Valley Ace Hardware on Hartnell Ave in Redding, CA, expecting a helpful and knowledgeable staff, given their boasts about experienced employees. Unfortunately, my experience was a letdown. The store was fully stocked, I'll give them that, but finding what I needed was more challenging than it should have been due to the somewhat disorganized layout. I was looking for specific fasteners, which they supposedly have a comprehensive department for, but after asking for help, the staff seemed uncertain and couldn't direct me to the right section efficiently. Their services like pipe threading and key cutting sounded useful, but when I inquired about getting a special order, the process seemed overly complicated and not competitively priced as advertised. The Ace Rewards Card offer sounded like a good idea, but the sign-up process was clunky, and the rewards seemed minimal. What really disappointed me, though, was the lack of follow-through on their promised handyman services. After expressing interest, I was told it might not be available in my area, which defeats the purpose of advertising it. For a store that's been around since 1988, I expected more. Maybe it was just a bad day, but my visit to Valley Ace Hardware felt like a step back in time—and not in a good way. With so many options for home improvement and hardware, I'm not sure I'll be returning to Valley Ace anytime soon.
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Company Overview
Valley Ace Hardware
1350 Hartnell Ave, Redding, CA 96002, US
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