About This Business
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21 Shirley Way, Epping, Victoria, 3076, Australia

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About This Business

Eriez Magnetics is a global leader in separation technologies, designing and manufacturing magnetic separation, flotation, metal detection, and material handling equipment. With a commitment to innovation, the company has positioned itself as a driving market force in several key technology areas, finding application in a wide range of industries, from food processing to mining and mineral processing. Established in 1942 by O.F. Merwin, Eriez has a long history of providing trusted technical solutions to various processing industries, including mining, food, recycling, packaging, and aggregate. The company's 1,000+ employees are dedicated to delivering high-quality equipment and services, with a global presence spanning six continents through 12 wholly owned international subsidiaries and an extensive sales representative network. Eriez serves a diverse range of industries, including Mining & Minerals Processing, Packaging & Processing, and Heavy Industries, offering magnetic separation, metal detection, flotation, and material handling equipment solutions. The company's Service department provides parts, repair services, and technical resources to ensure optimal performance of Eriez equipment. With a strong focus on research and development, Eriez participates in over 30 trade shows annually, showcasing its advanced technologies and expertise. As a testament to its excellence, Eriez Executive VP Mike Mankosa was inducted into Virginia Tech's Academy of Engineering Excellence, and the company has received the 2024 APAC Merwin Award for Outstanding Sales and Market Growth. With its headquarters in Erie, Pennsylvania, USA, and a local presence in Epping, Victoria, AU, Eriez is dedicated to providing innovative solutions and exceptional customer service, making it a trusted partner for industries worldwide.

Customer Review
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Roderick Pembleton

June 06, 2025

★☆☆☆☆ 1/5
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Magnetic Separation Mishaps and Missed Opportunities

As a long-time customer in the mining industry, I'm disappointed to report that Eriez Magnetics' equipment has failed to live up to the hype. The magnetic separation units we purchased were touted as cutting-edge, but in reality, they've been plagued by issues with reliability and efficiency. Despite numerous calls to their service department, we've experienced significant downtime and lost productivity. The parts and repair services provided have been subpar, with lengthy wait times and inadequate technical support. It's disheartening to see a company with such a rich history and commitment to innovation struggle with basic customer satisfaction. While they may boast about their research and development efforts, it seems that focus has come at the expense of real-world performance. With so many other options available in the market, I'd caution others against investing in Eriez equipment until they address these systemic issues. For now, I'm left feeling like our business is just a small cog in their large machine, rather than a valued partner. 2/5 stars, and that's being generous.

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Company Overview
Eriez Magnetics
★☆☆☆☆
1.0/5 (1 reviews)

21 Shirley Way, Epping, Victoria, 3076, Australia

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