About This Business
About This Business
Wells Garage Door Repair is a family-owned business dedicated to providing top-notch garage door repair and installation services in Lodi, CA. Unlike other companies that prioritize revenue over customer satisfaction, Wells Garage Door Repair focuses on ensuring that every customer receives exceptional service and value for their money. The company's team of expert engineers is courteous, knowledgeable, and skilled, guaranteeing that every garage door repair or installation is done to perfection. With a commitment to professionalism and efficiency, Wells Garage Door Repair's technicians arrive equipped with high-quality tools, eliminating the need for customers to provide their own. The company understands the importance of a smoothly operating garage door and is available 24/7 to address any issues that may arise. Common problems such as misaligned tracks, worn-out rollers, damaged cables, or malfunctioning openers are quickly diagnosed and repaired by the experienced technicians. Wells Garage Door Repair also offers replacement services for old or faulty garage doors, installing brand new ones that will enhance the overall appearance and functionality of the customer's garage. By choosing Wells Garage Door Repair, customers can expect a phenomenal experience, prompt answers to their questions and concerns, and a guarantee of satisfaction with the work performed. As a local business, Wells Garage Door Repair is proud to serve the Lodi, CA community, providing fast, reliable, and expert garage door repair and installation services. With a strong emphasis on customer satisfaction and a commitment to excellence, Wells Garage Door Repair is the go-to choice for all garage door needs in the area. Whether it's a repair, replacement, or installation, Wells Garage Door Repair's team of experts is dedicated to delivering outstanding results and building long-term relationships with their customers.
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Customer Review
Disorganized and Overpriced Experience with Wells Garage Door Repair
I'm extremely disappointed with the service I received from Wells Garage Door Repair. Initially, I was impressed by their family-owned business model and commitment to customer satisfaction, but my experience was a letdown. The technicians who arrived at my house were courteous, but they seemed disorganized and lacked the knowledge I expected from 'expert engineers.' My garage door had a simple issue with misaligned tracks, but it took them over two hours to diagnose and repair, and the final bill was outrageous. The company's emphasis on professionalism and efficiency is not reflected in their actual service. I was also unhappy with the lack of transparency regarding the costs and the time it would take to complete the job. When I asked about the delay, they just shrugged it off and said they were 'having a bad day.' For a company that claims to prioritize customer satisfaction, Wells Garage Door Repair failed to deliver on their promises. I would not recommend them to anyone looking for reliable and affordable garage door repair services in Lodi, CA.
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