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1910 West Coolidge Avenue, Marion, IL 62959

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About This Business

Watermark Ford of Marion is a premier Ford dealership located in Marion, IL, dedicated to providing an enjoyable automotive journey for its customers. With a massive inventory of new and pre-owned Ford vehicles, the dealership offers a wide range of options to fit unique lifestyles. From the tough Ford F-150 truck to the versatile Ford Explorer SUV, Watermark Ford of Marion has something for everyone. The dealership's team of knowledgeable and helpful staff are always available to guide customers through the car-buying process, answering any questions that may arise and providing informed decisions. Watermark Ford of Marion also offers a convenient CarFinder tool, allowing customers to search for their ideal vehicle from the comfort of their own homes. Once a customer has found their perfect match, the dealership's financing specialists will work hard to find the right plan, clearly explaining every option and ensuring a smooth transaction. In addition to its sales department, Watermark Ford of Marion boasts a cutting-edge service center, staffed by certified Ford technicians who can handle any maintenance or repair needs. The dealership's parts team is also on hand to provide any necessary components to keep Ford vehicles operating at peak performance. With a strong commitment to customer service, Watermark Ford of Marion invites customers to reach out with any questions or comments, promising a prompt response and assistance with any aspect of the buying process. Whether through email, phone, or in-person, the dealership is dedicated to providing the highest level of customer satisfaction. As a trusted Ford dealer, Watermark Ford of Marion has served generations of Ford drivers, offering a premier car-buying experience from beginning to end. With its extensive inventory, knowledgeable staff, and commitment to customer service, Watermark Ford of Marion is the ideal destination for anyone looking for a new or pre-owned Ford vehicle in the Marion, IL area.

Customer Review
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Brent Pritchard

June 06, 2025

★★★☆☆ 3/5
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Underwhelming Experience at Watermark Ford of Marion

I recently had the misfortune of visiting Watermark Ford of Marion, and I must say, it was a thoroughly unimpressive experience. The sales team seemed more interested in pushing vehicles out the door than actually listening to my needs. The CarFinder tool, which I thought would be a convenient feature, was slow and unresponsive. When I finally found a vehicle I was interested in, the financing process was convoluted and confusing. The specialist seemed to be speaking a different language, throwing around terms like 'APR' and 'equity' without explaining what they meant. The service center, which I had hoped would be a redeeming quality, was understaffed and disorganized. I waited for over an hour just to get my oil changed. The parts team, while friendly, seemed to be lacking in knowledge about the specific components I needed. Overall, my experience at Watermark Ford of Marion was a disappointment. The dealership's commitment to customer service seems to be nothing more than a marketing slogan. Unless they seriously revamp their operations, I would not recommend this dealership to anyone.

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Company Overview
Watermark Ford of Marion
★★★☆☆
3.0/5 (1 reviews)

1910 West Coolidge Avenue, Marion, IL 62959

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