About This Business
About This Business
Mazzacone Plumbing & Heating is a trusted partner for Westchester County families, providing reliable residential plumbing, heating, and cooling solutions for over 70 years. Led by third-generation licensed master plumber Robert Mazzacone, the company's team of specialists brings expertise, reliability, and peace of mind to every project. With a mission to ensure homes remain a place of comfort, Mazzacone Plumbing & Heating specializes in maintaining and repairing pipes, snaking drains, and all heating and air conditioning systems. The company is known for its non-invasive techniques, modern equipment, and minimal disruption to properties, as well as its clear communication and transparent pricing. From leaky faucets to plumbing emergencies, Mazzacone Plumbing & Heating has got customers covered, offering reliable heating solutions for a cozy, comfortable home and expert air conditioning repairs, installations, and maintenance. The company's journey began with Victor Mazzacone in 1954, and under Robert's leadership, it continues to build on a strong foundation of exceptional service in the local Westchester community. As a master plumber, Robert is driven by a clear vision to address the frustrations homeowners often face with plumbing and heating services, committing to providing reliable, expert solutions tailored to each customer's unique needs. With a dedicated team and a commitment to excellence, Mazzacone Plumbing & Heating is the go-to choice for Westchester County homeowners seeking stress-free plumbing and HVAC solutions. Whether it's routine maintenance, urgent repairs, or full system replacements, the company's team tackles every project with skill and care, ensuring everything operates smoothly and efficiently. By choosing Mazzacone Plumbing & Heating, customers can trust that their home systems will function perfectly, and their property will look as great as it did before the work began. With a strong focus on customer satisfaction and a reputation for exceptional service, Mazzacone Plumbing & Heating is the perfect partner for any Westchester County homeowner seeking reliable, expert plumbing and HVAC solutions.
Customer Review
Not the Golden Standard I Was Promised
I'm extremely disappointed with the experience I had with Mazzacone Plumbing & Heating. Given their reputation and the promise of 'stress-free plumbing and HVAC solutions,' I expected a seamless process from start to finish. Unfortunately, what I got was a series of miscommunications, delays, and a final bill that seemed to gouge me for every little thing. The initial consultation was professional, and Robert seemed knowledgeable, but things started to unravel quickly after that. The technicians who came to my house were polite but seemed uncertain about the best course of action for my specific issue—a leaky faucet that was apparently more complicated than they anticipated. After multiple visits and assurances that the problem was fixed, I found myself dealing with the same issue just a week later. The real kicker was the invoice, which included charges for 'consultation fees' and 'emergency service premiums' that were never clearly explained to me. For a company that prides itself on 'transparent pricing,' I felt blindsided. Perhaps my experience was an anomaly, but given the hype and the prices they charge, I expected a lot more. As it stands, I would caution others to shop around and not take the 'trusted partner' moniker at face value. There are likely better, more cost-effective options out there for Westchester County homeowners.
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Company Overview
Mazzacone Plumbing & Heating
117 Dale Ave, Ossining, NY 10562-3554, US
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