About This Business
Richmond, Virginia, USA
About This Business
Bon Secours is a comprehensive healthcare provider dedicated to delivering high-quality, compassionate care to the communities it serves. With a strong presence in the Richmond market, Bon Secours – Southside Medical Center's Emergency Department is equipped to care for all types of emergencies 24-hours a day and is the only Trauma Center in the Tri-Cities and southern Virginia. The hospital treats more than 61,000 ER patients a year and boasts a team of over 380 physicians on staff, representing more than 40 specialties. This enables the hospital to handle an array of medical emergencies, from routine care to complex trauma cases. The emergency department is well-equipped with two trauma rooms, two cardiac care rooms, a radiology suite for routine imaging, and three strategically located nursing stations. Private and spacious treatment rooms, along with a wireless nurse-call system, provide more efficient nursing care. The use of an advanced computer system at bedside allows physicians and nurses to quickly track treatment, ensuring timely and effective care. Bon Secours – Southside Medical Center has been recognized for its excellence in care, having been named a Primary Stroke Center by The Joint Commission and an accredited Chest Pain Center with Percutaneous Coronary Intervention (PCI) by the Society of Cardiovascular Patient Care. It is also a State Designated Trauma Center, further underscoring its commitment to providing the highest level of care. The hospital's facilities include a helipad for medical flights located near the trauma unit and a decontamination treatment area for patients exposed to hazardous materials, offering a comfortable and private care environment. Beyond its emergency services, Bon Secours is committed to expanding access to quality care, as evidenced by the opening of new facilities such as Bon Secours Primary Care at The Mustard Seed Place in Portsmouth and the dedication of a new cancer clinic and outpatient infusion center at Bon Secours Rappahannock General Hospital. These initiatives reflect Bon Secours' ongoing commitment to increasing access to compassionate care for the communities it serves across Hampton Roads and beyond. With a focus on bringing comprehensive care closer to home, Bon Secours continues to make significant strides in the healthcare landscape, including the successful delivery of advanced treatments for conditions like prostate cancer. Through its comprehensive services, advanced facilities, and dedication to compassionate care, Bon Secours stands as a leader in healthcare, providing a wide range of medical services and specialties to meet the diverse needs of its patients.
Customer Review
A Haven of Compassionate Care in the Heart of Richmond
I recently had the unfortunate experience of visiting the Emergency Department at Bon Secours - Southside Medical Center, but fortunately, the care I received was nothing short of exceptional. From the moment I arrived, the staff were attentive, kind, and genuinely concerned about my well-being. The facilities were immaculate, and the private treatment rooms provided a sense of comfort and dignity during a stressful time. What struck me most, however, was the evident commitment to compassionate care that permeates every aspect of this hospital. The physicians and nurses were not only highly skilled but also took the time to explain everything clearly, answering all my questions and alleviating my fears. The use of advanced technology, such as the bedside computer system, ensured that my treatment was efficiently managed and closely monitored. Being recognized as a Primary Stroke Center and an accredited Chest Pain Center is a testament to the high standards of care provided here. I was particularly impressed by the helipad and decontamination treatment area, which shows the hospital's preparedness for any situation. Beyond the emergency services, it's heartening to see Bon Secours expanding access to quality care through new facilities and initiatives. Their dedication to bringing comprehensive care closer to home is truly commendable. My experience at Bon Secours - Southside Medical Center was a powerful reminder of the impact that compassionate, high-quality care can have on individuals and communities. I feel grateful to have such a resource in our area and would not hesitate to recommend it to anyone in need of medical attention.
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