About This Business
About This Business
Dufferin-Steeles Animal Hospital is a veterinary care facility that prioritizes the healthcare of pets. As a dedicated partner in pet care, the hospital offers a range of services, including fear-free veterinary visits, to ensure the well-being of animals. The hospital's team, led by Dr. Somer and Dr. Ben-Ari, is committed to providing top-notch care to pets, and the facility is equipped to handle various medical needs. From routine check-ups to more complex procedures, Dufferin-Steeles Animal Hospital is a trusted destination for pet owners seeking quality care for their companions. The hospital also provides educational resources, such as information on the importance of neutering and spaying, to help pet owners make informed decisions about their pets' health. With a strong focus on customer service and a commitment to delivering exceptional care, Dufferin-Steeles Animal Hospital has established itself as a reputable and reliable choice for pet owners in the area. The hospital's website features a wealth of information, including a client center, online pet portal, and helpful resources, making it easy for pet owners to navigate and find the services they need. Whether you're a new or existing client, Dufferin-Steeles Animal Hospital is dedicated to providing personalized attention and care to your pet, and its team is always available to answer questions and address concerns. By choosing Dufferin-Steeles Animal Hospital, pet owners can trust that their pets are in good hands, and that they will receive the best possible care to ensure their health and happiness. The hospital's mission is to provide compassionate, high-quality care to pets, and to build long-lasting relationships with pet owners based on trust, respect, and open communication. With its experienced team, state-of-the-art facilities, and commitment to excellence, Dufferin-Steeles Animal Hospital is the go-to destination for pet care in the area.
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Customer Review
Disappointing Experience with Dufferin-Steeles Animal Hospital
I'm extremely disappointed with the service I received at Dufferin-Steeles Animal Hospital. As a pet owner, I expect a certain level of care and compassion for my furry friend, but unfortunately, this hospital fell short. The wait times were excessively long, and the staff seemed overwhelmed and disorganized. When I finally got to see the vet, I felt rushed and like my concerns were being brushed off. The fear-free veterinary visits they claim to offer were nothing like what I experienced. My poor pup was stressed and anxious the entire time, and I was left feeling frustrated and unheard. The educational resources they provide are great, but that's about where it ends. I was expecting a more personalized and caring approach, especially given their mission statement. Sadly, my experience was the opposite. I hope they take my feedback seriously and make some much-needed changes to improve their customer service and care. Until then, I'll be taking my business (and my pet) elsewhere.
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