About This Business
About This Business
Flooring Services, LLC (FSL) is a renowned turn-key commercial and residential flooring company serving the Southeast. With a rich history spanning over twenty years, FSL has established itself as one of the largest flooring companies in the region, specializing in a wide range of flooring solutions, including hardwood, tile, carpet, vinyl, and stone. Founded in 1999 by Barry Blackmon in historic Charleston, South Carolina, the company has undergone a transition in ownership, with Jay and Mike Schwartz taking the reins in 2018. Despite this change, FSL has continued to uphold its tradition of excellence, with the previous ownership remaining involved as employees and advisors. The company's dedicated staff boasts the expertise to handle any project, from home and office renovations to new construction, making them a trusted partner for clients across the Southeast. FSL's commitment to customer service, honor, and integrity has earned them a reputation as a family-owned and operated business that prioritizes building strong relationships with their clientele and the greater community. With a focus on multi-family dwellings, hospitality, and office buildings, FSL's services cater to a diverse range of clients, including residential, senior living, and student housing projects. Their extensive product selection, including environmentally conscious options, and passionate dedication to customer service define the 'FSL Difference.' Whether it's hardwood flooring, tile backsplashes, or luxury vinyl flooring, FSL's team of experts is equipped to deliver high-quality solutions that meet the unique needs of each client. As a testament to their exceptional service, FSL has become Charleston's most trusted flooring installers, with a reputation for fast turnaround times, quality service, and excellent customer service. With their mobile showroom and commitment to bringing their services directly to clients, FSL continues to set the standard for flooring companies in the Southeast.
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Customer Review
Disappointing Experience with FSL, Not Worth the Hype
I'm extremely disappointed with the service I received from Flooring Services, LLC. As a homeowner, I was looking for a reliable and trustworthy company to install new hardwood flooring in my living room. Unfortunately, FSL failed to deliver on their promises. The initial consultation was great, and the sales representative was very knowledgeable and friendly. However, things started to go downhill from there. The installation team was late, and when they finally arrived, they seemed rushed and unprofessional. The job took longer than expected, and the final result was subpar. The flooring was not installed correctly, and there were noticeable gaps and unevenness throughout the room. When I brought this to the attention of the project manager, he seemed uninterested and unapologetic. The company's commitment to customer service and integrity that they boast about on their website is nothing but a marketing gimmick. I would not recommend FSL to anyone, and I'm still trying to get them to fix the mistakes they made. For a company that claims to be the best in the Southeast, they certainly didn't live up to my expectations. One star from me, and that's being generous.
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Company Overview
Flooring Services, LLC
2220 Technical Pkwy, North Charleston, South Carolina 29406, US
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