About This Business
11 Tokai Business Park, 13a Keyser River Drive, Tokai, 7945, Cape Town, South Africa
About This Business
Trans Africa Safaris is a boutique tour operator specializing in the design and management of travel experiences to multiple destinations in Southern and East Africa. With a rich history spanning over 106 years, this family-owned company has established itself as a leading provider of personalized luxury travel itineraries. Based in Cape Town, South Africa, Trans Africa Safaris offers expert advice and guidance, hands-on support and management, and access to a professional network of partners throughout the region. The company's team of experienced staff is dedicated to providing an unprecedented level of personal care and support to travelers before, during, and after their trips. Trans Africa Safaris' service excellence is built on the family values first instilled in the company by its founder, and the company is now led by Jennifer, the eldest daughter of the late Brian Paterson. With a focus on customized services, Trans Africa Safaris prides itself on creating unique and unforgettable travel experiences for visitors from all over the world. The company's destinations include South Africa, Botswana, Zimbabwe, Zambia, Namibia, Tanzania, Kenya, and Rwanda, offering a wide range of activities and experiences, from wildlife and winelands to mountains and markets. Whether you're looking to explore the beauty of Africa or experience the thrill of a safari adventure, Trans Africa Safaris is the perfect partner to help you create lifelong memories. With its long history, family values, and commitment to excellence, Trans Africa Safaris is the ideal choice for travelers seeking a personalized and authentic African experience.
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Customer Review
A Safari of Disappointments with Trans Africa
I'm still trying to process the myriad of disappointments that plagued my recent trip to Southern Africa, courtesy of Trans Africa Safaris. As someone who values personalized service, I was drawn to their promise of bespoke luxury travel experiences. Unfortunately, the reality fell woefully short. From the outset, communication with their team was stilted and unresponsive, leaving me with more questions than answers about my itinerary. Upon arrival in Cape Town, the hands-on support I was expecting was nowhere to be found, and I was left to navigate the complexities of African travel on my own. The activities and experiences they touted as 'unique and unforgettable' felt like generic, mass-market offerings, lacking the depth and authenticity I craved. Our guide, while knowledgeable, seemed more interested in rushing us through each destination than in providing the kind of insightful, personalized commentary that would have truly brought the region to life. Perhaps the greatest letdown, however, was the blatant disregard for the family values they so proudly proclaim. It felt as though I was just another cog in a well-oiled machine, rather than a valued client deserving of care and attention. Given their 106-year history, I expected a level of sophistication and refinement that was sadly lacking. Unless they revamp their approach to prioritize genuine, personalized service, I would caution against entrusting your African adventure to Trans Africa Safaris.
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Company Overview
Trans Africa Safaris
11 Tokai Business Park, 13a Keyser River Drive, Tokai, 7945, Cape Town, South Africa
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