About This Business
About This Business
Paramount Bank is a digitally empowered banking institution dedicated to providing smart security and exceptional customer service. With a commitment to delivering market-leading deposit products, innovative loan and mortgage products, and best-in-class technology, the bank aims to help clients achieve their financial goals. Founded in 2017 by a group of individuals who came together to create an innovative banking company, Paramount Bank has its roots in the well-respected St. Louis mortgage banking company, Paramount Bond & Mortgage Company, which was founded in 1970. The bank's mission is to provide superior personal service, creative bank leadership, and a diverse and exceptional employee population to meet the evolving needs of its customers. Paramount Bank is a HUD-approved lender and offers a range of financial products and services, including interest-bearing checking accounts, certificates of deposit, and home loans. With a strong focus on security and customer protection, the bank urges its customers to be vigilant in guarding their personal information and provides resources and tools to help them navigate the complexities of modern banking. Whether you're looking to manage your finances, purchase a home, or grow your savings, Paramount Bank is dedicated to providing the expertise, guidance, and support you need to succeed. As a member of the FDIC, Paramount Bank is committed to maintaining the highest standards of integrity, transparency, and customer satisfaction. With its headquarters located in Hazelwood, MO, Paramount Bank is poised to become a leading player in the banking industry, known for its innovative approach, exceptional customer service, and unwavering commitment to the financial well-being of its customers.
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Customer Review
Underwhelming Experience at Paramount Bank
I've been with Paramount Bank for about 6 months now, and I have to say, my experience has been pretty underwhelming. I opened an interest-bearing checking account, thinking it would be a good way to manage my finances and earn some extra interest. However, the interest rates are barely competitive, and the fees for overdrafts are ridiculously high. I've also had issues with their online banking platform - it's slow, clunky, and often freezes up on me. The customer service team has been friendly, but not particularly helpful in resolving my issues. They seem more interested in reading from a script than actually listening to my concerns. I've tried to reach out to them multiple times, but it's always a struggle to get someone on the phone who can assist me. The bank's mission statement talks about providing 'superior personal service,' but I haven't seen that in my interactions with them. Maybe I just got lucky with a bad representative, but overall, I'm pretty disappointed in Paramount Bank. The only reason I'm not switching banks right now is because of the hassle of updating all my automatic payments. But if you're in the market for a new bank, I'd recommend looking elsewhere. 2/5 stars from me.
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Company Overview
Paramount Bank
90 Village Square Shopping Center, Hazelwood, MO 63042
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