About This Business
About This Business
Usave is a supermarket chain in South Africa that offers a wide range of products to its customers. According to an independent audit, Usave has been recognized for offering competitive prices on many of South Africa's favorite products. The company prioritizes customer satisfaction and provides direct contact with its Customer Service Centre through a toll-free Customer Care Line. This line is available for customers to call and inquire about any issues or concerns they may have. Usave values its customers' privacy and has a privacy statement in place to protect their personal information. The Customer Care Line is operational from Monday to Saturday from 08:00 to 17:00 and on Sundays and public holidays from 09:00 to 17:00. Customers can also reach out to Usave through an online customer feedback form, allowing them to provide feedback and suggestions on how the company can improve its services. With its commitment to customer service and competitive pricing, Usave aims to provide a convenient and affordable shopping experience for its customers. The company's focus on customer satisfaction and its efforts to engage with its customers demonstrate its dedication to building strong relationships with the community it serves. By offering a range of products and services, Usave strives to meet the evolving needs of its customers and stay ahead in the competitive retail market. As a supermarket chain, Usave recognizes the importance of providing quality products, excellent customer service, and a pleasant shopping experience. The company's goal is to become the preferred shopping destination for customers in South Africa, and it continues to work towards achieving this goal by listening to customer feedback and improving its services accordingly.
Customer Review
My Go-To Supermarket for Quality and Savings
I'm absolutely loving my experiences at Usave! As a busy mom, I need a supermarket that offers everything I need under one roof without breaking the bank. Usave delivers on both fronts - their prices are super competitive, and I can always find my family's favorite products. What really impressed me, though, was the excellent customer service. I had a query about a product, and the staff were so helpful and friendly. The fact that they have a toll-free customer care line that's easy to reach is a big plus - it shows they really care about their customers. I've also used their online feedback form to suggest a few improvements, and I was pleased to see that they took my comments on board. Overall, I'm so happy to have Usave as my local supermarket, and I'd definitely recommend it to anyone looking for a convenient, affordable, and customer-focused shopping experience.
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