About This Business
About This Business
Palm Island Transit is a trusted provider of transportation services to the private island getaway of Palm Island. The company's mission is to ensure a safe, timely, and enjoyable journey from the mainland to the island, allowing passengers to embrace the serene environment of private beaches and breathtaking sunset views. With a commitment to promoting an ecological balance between their operations and the pristine environment of Palm Island, Palm Island Transit offers a range of services, including transportation for personal vehicles, construction staff and equipment, and more. The company's friendly and helpful staff are dedicated to ensuring a smooth journey, making the transition from the mainland to the island a breeze. Whether you're a resident or a visitor, Palm Island Transit is the gateway to a private island paradise. The company operates a ferry service, with hours of operation from 6:30am to 10:00pm, Sunday through Thursday, and extended hours on Friday and Saturday. Additionally, a water taxi service is available from 11:30am to 6:30pm, Wednesday through Sunday. Palm Island Transit is committed to providing an experience that begins the moment you step onto their ferry, setting the tone for a truly relaxing and memorable stay on the island. With a focus on customer satisfaction, the company accepts cash, checks, and credit cards, and provides boarding passes at the time of trip purchase. For any questions or directions, customers can contact the office at (941) 697-8809 or email [email protected]. Palm Island Transit is dedicated to making your journey to Palm Island as smooth and enjoyable as possible, and looks forward to welcoming you to the island community.
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Customer Review
Ferry to Nowhere: Disorganized and Overpriced
I'm still fuming about my experience with Palm Island Transit. As someone who's visited the island multiple times, I expected a seamless journey, but what I got was a chaotic and overpriced nightmare. The ferry was late, and when I asked the staff about the delay, they just shrugged it off, saying 'island time.' Island time? Are you kidding me? I paid good money for a service that promised to be timely and enjoyable. The ferry itself was cramped and uncomfortable, with limited seating and no amenities to speak of. And don't even get me started on the 'ecological balance' they claim to promote – I saw more plastic waste on that ferry than I've seen in a long time. The staff seemed completely uninterested in helping passengers or answering questions. When I tried to purchase a ticket, they told me they only accepted cash, despite the website saying they accepted credit cards. I had to waste an hour going to an ATM and back just to get my ticket. The water taxi service? Forget about it. It was 'unavailable' due to 'mechanical issues' – code for 'we don't feel like working today.' For a company that claims to be the 'gateway to a private island paradise,' Palm Island Transit is a total disaster. Unless they seriously revamp their operations and customer service, I'd advise anyone to look elsewhere for their transportation needs. One star from me, and that's being generous.
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