About This Business
Köln, Germany
About This Business
mc-dog is a professional dog daycare and boarding facility located in Köln, Germany, with additional services in Bonn and Monheim am Rhein. For nearly 20 years, they have been providing a safe and enjoyable environment for dogs to socialize, exercise, and relax while their owners are away. Their facilities feature large play areas where dogs can run, dig, and make friends, as well as heated and cozy common rooms for rest periods. On hot summer days, a dog-friendly pool is available for swimming and splashing. The team at mc-dog, consisting of trained animal caregivers and veterinary medical professionals, ensures that the dogs receive the best possible care and attention throughout the day, including various exercises, playtime, and cuddles. For smaller dogs, they offer extra special care in their northern Köln location. mc-dog also provides overnight boarding services in their 'Wie-Zuhause-Pension' (like-home pension), where dogs can feel at home with 24-hour care and companionship, including a large adventure playground, pools, comfortable sleeping places, and a caregiver who spends the night with the group. This unique approach ensures that the dogs are never left alone, even at night, as they are treated as part of a pack. With their focus on providing a balanced day of play, rest, and mental stimulation, mc-dog has established itself as one of the leading dog daycare and boarding facilities in Germany, employing only trained professionals to care for the dogs. Their mission is to give dog owners peace of mind while they are away, knowing that their pets are in good hands and receiving the care and attention they deserve.
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Customer Review
Felt Like Leaving My Child with a Babysitter Who Doesn't Care
I'm extremely disappointed with the service I received at mc-dog in Köln. As a busy working mom, it's crucial for me to find a trustworthy and reliable dog daycare for my furry baby, Max. Unfortunately, mc-dog failed to deliver on their promises. The first red flag was when I dropped Max off, and the staff seemed overwhelmed and disorganized. They barely acknowledged me or my dog, which didn't give me the warm and fuzzy feeling I was hoping for. The play areas looked nice, but I was worried about the supervision, as there seemed to be too many dogs and not enough staff. When I picked Max up, he was exhausted and smelled like a mixture of dirt and chlorine from the pool. I was expecting a more personalized approach, especially considering the extra cost for the 'Wie-Zuhause-Pension' overnight boarding. It felt like they were just trying to pack as many dogs in as possible without actually providing the care and attention they advertised. The team's lack of communication and transparency about Max's daily activities and any issues that might have arisen was also concerning. For nearly 20 years in business, I expected a more refined and caring service. Sadly, mc-dog did not meet my expectations, and I will be taking my business (and Max) elsewhere.
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