About This Business
About This Business
Right Track Garage Door is a full-service garage door contractor based in the Kansas City Metro Area, specializing in installation, repair, and maintenance of garage doors and openers. With a team of certified technicians, they provide same-day emergency repair services at affordable prices. As authorized dealers for leading brands such as Delden, Clopay, Liftmaster, Genie, Chamberlain, and Linear, they offer a wide range of new garage doors and installation services. Their expert technicians are highly trained to service all makes and models, ensuring professional service at reasonable prices. Right Track Garage Door prioritizes customer satisfaction, providing fair and honest estimates for repair services. They also offer seasonal tune-up specials to maintain the entire garage door system. Whether it's a broken spring, overhead door repair, or opener installation, Right Track Garage Door is committed to getting customers' garage doors back on track. With a focus on customer convenience, they provide multiple contact options, including phone numbers and an online form, to respond promptly to service requests. As a trusted garage door repair specialist in Kansas City, Right Track Garage Door strives to deliver exceptional service, ensuring customers' garage doors operate efficiently and safely.
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Customer Review
Got Derailed by Right Track's Disappointing Service
I'm extremely disappointed with the service I received from Right Track Garage Door. Initially, their website and reviews seemed promising - certified technicians, same-day emergency repairs, and a commitment to fairness and honesty. However, my experience was a stark contrast. The technician who came to my house to fix my garage door seemed knowledgeable, but the repair took longer than expected and ended up costing more than the initial estimate. When I questioned the additional costs, I was met with a somewhat defensive attitude, which didn't align with the 'fairness and honesty' they advertise. The work itself seems to be of good quality, but the overall experience was marred by poor communication and what felt like a lack of transparency regarding the pricing. For a company that prides itself on getting your garage door 'back on track,' they certainly derailed my expectations. Perhaps it was just a one-off bad experience, but as someone who values not only the service provided but also the customer experience, I would caution others to seek quotes from multiple providers before committing to Right Track Garage Door.
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