About This Business
About This Business
MintBuilder is a trusted and respected precious metals company dedicated to empowering individuals, families, and communities to build their wealth and achieve financial peace of mind. With a strong foundation in the industry, dating back to 1997, the company's founder, Mathew Barkes, has been driven by a passion for providing access to wealth-preserving precious metals at favorable prices. MintBuilder's mission is to create a pathway for individuals to take control of their financial legacy, offering wholesale direct access to precious metals, customizable auto-asset savings, trusted and insured vault storage, and industry-relevant education. The company is committed to making a positive impact, partnering with Feed My Starving Children, a non-profit organization with a high rating and a significant percentage of donations going directly towards food. Through their Preferred Customer subscription, MintBuilder helps feed hungry children in over 100 countries, demonstrating their dedication to creating a lasting legacy. As an NGC Authorized Dealer and member of the North American Collectibles Association, MintBuilder ensures the quality and authenticity of their products. With a focus on customer support, the company provides a range of resources, including a knowledge base, academy, and FAQs, to help clients navigate the world of precious metals. Whether you're an individual or a family, MintBuilder is dedicated to helping you build your financial legacy and achieve long-term wealth preservation. By choosing MintBuilder, you're not only investing in your future but also contributing to a greater cause, making a difference in the lives of those in need. As Mathew Barkes, CEO of MintBuilder, emphasizes, 'Every month you are on a Preferred Customer subscription, you are feeding hungry children in over 100 countries around the globe.' This commitment to giving back is a testament to the company's values and mission. With their expertise, resources, and dedication to customer satisfaction, MintBuilder is an ideal partner for those seeking to build their wealth and create a lasting impact.
Customer Review
Disappointing Experience with MintBuilder
I was really looking forward to working with MintBuilder, given their reputation and mission to empower individuals to build their wealth. Unfortunately, my experience was marred by poor customer service and a lack of transparency in their pricing. As someone who's new to investing in precious metals, I found their website to be overwhelming and their customer support to be unhelpful. I had to wait for over a week to get a response to my inquiry about their auto-asset savings program, and even then, the representative seemed unsure about the details. I was also surprised to find that their 'wholesale direct access' to precious metals didn't quite live up to the hype, with prices being comparable to other companies in the industry. While I appreciate their partnership with Feed My Starving Children, I feel that their commitment to giving back shouldn't come at the expense of their customers' satisfaction. Overall, I would caution others to do their research and explore other options before investing with MintBuilder. With so many other reputable companies in the industry, I expect more from a company that claims to be 'trusted and respected'. Maybe I just had a one-off bad experience, but for now, I'm taking my business (and my precious metals investments) elsewhere.
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