About This Business
About This Business
Universal Ride Motors Group is a leading motorcycle concession and specialized mechanical workshop located in Grenoble, France. As the exclusive distributor of renowned motorcycle brands KTM, Husqvarna, and GAS GAS in the Isère region, Universal Ride offers a comprehensive range of motorcycles, including On Road, Off-Road, Street, and Enduro models. The company's founders, Jérôme and Joris BAS, are passionate about motorcycles and have built a team dedicated to providing exceptional service and support to their clients. Universal Ride's state-of-the-art workshop is equipped to handle all types of motorcycle maintenance and repair, and their team of experienced mechanics ensures that every motorcycle that leaves their premises is in top condition. In addition to new motorcycles, Universal Ride also offers a selection of pre-owned motorcycles, all of which are thoroughly inspected and guaranteed for three months. The company's commitment to customer satisfaction is evident in their attention to detail and dedication to providing an exceptional ownership experience. Whether you're a seasoned motorcyclist or just starting out, Universal Ride Motors Group has something for everyone. With their extensive range of motorcycles, expert knowledge, and passion for the sport, they are the perfect partner for anyone looking to purchase a new motorcycle or maintain their existing one. As a family-run business, Universal Ride is proud to offer a personalized service that sets them apart from larger dealerships. Their team is always happy to provide advice and guidance to help customers find the perfect motorcycle to suit their needs and riding style. With their strong focus on customer service, technical expertise, and passion for motorcycles, Universal Ride Motors Group is the go-to destination for motorcycle enthusiasts in the Grenoble area.
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Customer Review
Disappointment in the Alps: Overhyped and Underwhelming Experience
I'm still trying to process the underwhelming experience I had at Universal Ride Motors Group in Grenoble. As an avid motorcyclist, I was excited to explore their selection of KTM, Husqvarna, and GAS GAS bikes. Unfortunately, the visit was a letdown from start to finish. The staff, although knowledgeable, seemed more interested in chatting amongst themselves than assisting customers. The bike I was interested in, a KTM 450 SX-F, had a suspicious rattle that the mechanic dismissed as 'normal.' When I asked about the 3-month guarantee, I was told it didn't cover 'wear and tear,' which seemed like a significant loophole. To top it off, the online platform, KTMONLINE.FR, was clunky and difficult to navigate. For a company that prides itself on customer satisfaction, I expected much more. Perhaps it was an off day, but my experience left me questioning the 'trusted name' reputation of Universal Ride Motors Group. Until they address these issues, I'd advise fellow riders to explore other options in the Isère region.
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Company Overview
Universal Ride Motors Group
37 Boulevard Paul Langevin, Fontaine, France
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