About This Business
About This Business
C2G, a brand of Legrand | AV, is a leading manufacturer of high-performance cabling and connectivity solutions, celebrating its 40th anniversary in the industry. With a legacy of innovation and reliability, C2G has built a reputation for delivering the highest quality products that keep businesses connected for success. Founded in 1984 by Mike Shane, Geoff Hyman, and Jeff Fourman in Dayton, Ohio, the company has remained dedicated to providing future-ready solutions for AV and IT applications. C2G's product portfolio includes a wide range of connectivity solutions, such as HDMI cables, USB extenders, and camera extenders, all designed to meet the evolving needs of its customers. The company's expert engineers ensure top performance across a full range of applications, making C2G a trusted source for connectivity. With over 4,000 ready-to-ship products and a library of connectivity how-to guides, C2G simplifies its customers' next project. The company's commitment to quality and innovation is evident in its investment in the latest testing technology, including 8K video and USB 4, to ensure every cable and device performs as expected. C2G's mission is to deliver the highest quality products that keep businesses connected for success, and its promise is to provide the reliability that its customers expect. With a strong focus on customer support, C2G offers various channels for customers to reach out, including phone, email, and chat, ensuring that customers receive the help they need. Whether it's for general questions, web order inquiries, or OEM opportunities, C2G's customer support team is available to provide assistance. As a leading manufacturer of high-performance cabling and connectivity solutions, C2G continues to innovate and expand its product offerings, making it a go-to destination for businesses and individuals seeking reliable and high-quality connectivity solutions.
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Customer Review
40 Years of Disappointment: C2G Fails to Deliver
I've been in the AV industry for over a decade, and sadly, my experience with C2G has been a letdown. As a long-time customer, I expected more from a company celebrating its 40th anniversary. Their HDMI cables, which I've used extensively, have been plagued by issues - from signal degradation to outright failures. The USB extenders I've purchased have also been finicky, often dropping connections at critical moments. What's more alarming is the lack of innovation in their product line. Despite the buzz around 8K video and USB 4, C2G's offerings seem stagnant, failing to keep pace with the evolving needs of businesses like mine. The company's investment in the latest testing technology is commendable, but it doesn't translate to real-world performance. I've encountered more problems with their cables than I care to admit, and the customer support, while available, often feels like a chore to deal with. Phone calls go unanswered, emails are met with generic responses, and the chat feature is slow to respond. For a company that prides itself on reliability, C2G has fallen short in my book. Perhaps it's time for them to revisit their mission and promise, focusing more on the customer experience rather than just touting their legacy. Until then, I'll be taking my business (and my connectivity needs) elsewhere.
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