About This Business
Los Angeles
About This Business
Party Rental Reyes is a special event rental company based in Los Angeles, dedicated to providing top-notch equipment and services for parties and events of all sizes. Their extensive range of products includes bounce houses, tents, tables, and chairs, making them a one-stop-shop for all event rental needs. With a focus on customer satisfaction, they offer a wide selection of bounce house rentals in various sizes, including 11x11 and 9x9 options, complete with weights, tarps, and blowers. Additionally, they provide patio outdoor heaters, including propane tanks, and generators that can power bounce houses in parks and events. Party Rental Reyes takes pride in being a local special event partner, delivering their products and services to all surrounding areas. Their goal is to make event planning easier and more enjoyable, which is reflected in their user-friendly website and commitment to customer feedback. By offering a free party planner and a straightforward quote process, they aim to make their customers' experiences as seamless as possible. Whether it's a backyard party, a corporate event, or a large-scale celebration, Party Rental Reyes is equipped to handle all types of events, providing the necessary equipment and expertise to ensure a successful and memorable occasion. With their dedication to quality, customer service, and community involvement, Party Rental Reyes has established itself as a trusted and reliable partner for event rentals in the Los Angeles area.
Customer Review
Bounced from Satisfaction: A Disappointing Experience with Party Rental Reyes
I'm usually not one to write reviews, but my experience with Party Rental Reyes was a letdown. We rented a bounce house for my niece's birthday party, and while the initial communication was smooth, the execution fell flat. The bounce house was supposed to be set up by 10 am, but it didn't arrive until 11:30 am, which already put us behind schedule. The staff seemed disorganized, and when I asked about the delay, they just shrugged it off, saying 'traffic.' The bounce house itself was clean and the kids loved it, but the generator provided was really loud and kept malfunctioning. We had to restart it three times during the party, which was frustrating. To top it off, the patio heaters we rented didn't work properly, leaving our guests chilly. For a company that prides itself on being a one-stop solution, Party Rental Reyes dropped the ball. Maybe they were just having a bad day, but for the prices they charge, I expected a lot more. Sadly, I won't be recommending them to friends or family. The free party planner they offered via email was a nice touch, but it didn't make up for the inconvenience and stress their service caused. If you're planning an event, you might want to consider other options.
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