Zagros Shoes
1200 St Laurent Blvd, Ottawa, ON, K1K 3B8, CA
About This Business
Zagros Shoes is a professional shoe retailer dedicated to providing high-quality, comfortable footwear to its customers. With over 20 years of experience in the shoe industry, the company's founder, Mazloom, has made it his mission to help people find the right shoes that are supportive, well-made, and fairly priced. Zagros Shoes offers a wide range of shoes for both men and women, including wide-width shoes with features such as soft, removable insoles and EVA rubber outsoles for durability. The company prides itself on its exceptional customer service, with a focus on listening to customer feedback and adapting to their needs. In fact, many of the brands they now carry were introduced based on customer requests. Zagros Shoes aims to deliver a professional service that is hard to find elsewhere, believing that investing in quality products will cost less in the long run. Their commitment to customer satisfaction is evident in their use of technology, such as the Aetrex machine, which scans customers' feet to determine their arch height and width, helping to find the perfect fit. With a passion for providing comfortable and supportive shoes, Zagros Shoes has become a go-to destination for those seeking high-quality footwear. Whether you're looking for shoes for work, everyday wear, or special occasions, Zagros Shoes is dedicated to helping you find the perfect pair. By combining excellent customer service, high-quality products, and a commitment to customer satisfaction, Zagros Shoes has established itself as a trusted and reliable shoe retailer.
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Customer Reviews
1 total reviews
Regina Pembly
June 09, 2025Overpriced and Underwhelming Experience at Zagros Shoes
I visited Zagros Shoes with high expectations, given their 20-year reputation and claims of exceptional customer service. Unfortunately, my experience was a letdown. The moment I walked in, I was greeted by a somewhat disorganized store layout, which made it difficult to navigate. The sales staff, while friendly, seemed more focused on making a sale than understanding my specific needs. I was looking for a pair of wide-width shoes with good arch support, but the options they presented were limited and overpriced. When I asked about the Aetrex machine for foot scanning, they seemed hesitant to use it, citing that it was 'not necessary' for my type of shoe. This was confusing, given that their website highlights this technology as a key feature of their service. The shoes I eventually tried on were indeed comfortable, but the price tag was staggering. For a company that prides itself on fair pricing, I found the costs to be excessively high, especially considering the quality of the shoes was not significantly better than what I've found at other retailers. Perhaps my expectations were too high, but given the hype around Zagros Shoes, I anticipated a more personalized and value-driven experience. As it stands, I would caution potential customers to manage their expectations and thoroughly compare prices before making a purchase here.
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Review Statistics
Based on 1 reviews
Company Information
Address
1200 St Laurent Blvd, Ottawa, ON, K1K 3B8, CA