York Electric Cooperative
1385 Alexander Love Hwy E, York, SC, 29745-2331, US
About This Business
York Electric Cooperative is a member-owned electric cooperative dedicated to providing reliable and efficient energy solutions to its community. With a strong commitment to avoiding power outages, the cooperative encourages its members to be prepared by installing the YEC app, which allows for immediate notification of outages. The cooperative also offers a Smart Thermostat Program, enabling members to purchase discounted ecobee smart thermostats or bring their own eligible devices. By participating in this program, members can help reduce peak energy consumption, saving money and energy for everyone. York Electric Cooperative prioritizes the safety and satisfaction of its members, as evident from its recent awards, including the 2024 ECSC's President's Safety Award. The cooperative is driven by a mission to provide the power behind its members' daily lives, ensuring a reliable and efficient energy supply. With a focus on community engagement, York Electric Cooperative hosts annual meetings, such as its upcoming 84th annual meeting, to keep its members informed and involved. Through its initiatives and programs, the cooperative demonstrates its commitment to being a responsible and innovative energy provider, always striving to improve its services and support its members.
Customer Reviews
1 total reviews
Brenda Jensen
June 06, 2025Left Me Cold: Unreliable Service from York Electric
I'm extremely disappointed with the service I've received from York Electric Cooperative. Despite their claims of reliability and efficiency, I've experienced multiple power outages in the past month alone. The YEC app they tout as a solution for immediate notifications has been inconsistent at best, often failing to notify me of outages until they've already occurred. I've tried to participate in their Smart Thermostat Program, but the process has been cumbersome and the discounts on ecobee smart thermostats aren't as substantial as I was led to believe. What's most frustrating is the lack of transparency and communication from the cooperative. When I've tried to reach out about my issues, I've been met with automated responses and unhelpful representatives. For a member-owned cooperative, I expect more accountability and a genuine commitment to serving the community. Unfortunately, my experience with York Electric Cooperative has fallen short of these expectations. Until they address these systemic issues and improve their customer service, I would not recommend their services to anyone.
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Based on 1 reviews
Company Information
Address
1385 Alexander Love Hwy E, York, SC, 29745-2331, US