WNY Dental
About This Business
WNY Dental is a full-service dental practice dedicated to providing comprehensive, quality care for the entire family. With convenient office locations throughout the neighborhood, flexible hours, and a wide range of services, they cater to the unique needs of each patient. The team at WNY Dental understands that every patient is different and strives to create a comfortable and relaxing experience, especially for those with dental anxiety. They offer oral sedation dentistry, which allows patients to receive their dental care in a safe and comfortable environment. This approach enables patients to feel at ease, reducing anxiety and fear associated with dental visits. WNY Dental's commitment to patient comfort and care is evident in their exceptional customer service, clean and organized facilities, and emphasis on education rather than shame. The practice accepts most dental insurance plans and offers a discount program for the uninsured, making quality dental care accessible to everyone. With a focus on building trust and providing personalized attention, WNY Dental has established itself as a trusted and preferred dental care provider in the community. Their mission is to deliver outstanding dental services, ensuring that patients feel valued, informed, and empowered to take control of their oral health. By combining cutting-edge technology, gentle techniques, and a compassionate approach, WNY Dental aims to make every visit a positive and stress-free experience. Whether it's a routine check-up, emergency care, or cosmetic procedure, WNY Dental is dedicated to helping patients achieve optimal oral health and a beautiful, confident smile.
Customer Reviews
1 total reviews
Bridget O'Connor
June 06, 2025The Drill Was Mightier Than My Anxiety
I visited WNY Dental with high hopes, given their supposed focus on patient comfort and anxiety reduction. Unfortunately, my experience was a resounding disappointment. The waiting room, while clean, felt sterile and lacked any real calming ambiance - a stark contrast to the soothing atmosphere they advertise. My hygienist, though friendly, seemed rushed and didn't fully explain the procedure beforehand, which only heightened my anxiety. The oral sedation dentistry, which I was looking forward to as a means to ease my dental fears, was not as effective as I had hoped. I was still aware of most of the procedure, which was uncomfortable and somewhat painful at times. The cost, even with insurance, was higher than expected, and the discount program for the uninsured, while a good concept, didn't apply to my situation. What really sealed the deal for my negative experience, however, was the follow-up. Or rather, the lack thereof. After expressing my concerns and disappointment, I felt dismissed and not truly heard. For a practice that prides itself on building trust and personalized care, I felt like just another patient. Perhaps my expectations were too high, but for a place that promises so much in terms of comfort and care, WNY Dental fell short in almost every aspect for me.
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Review Statistics
Based on 1 reviews