Sunoco
About This Business
Sunoco is a leading convenience store and gas distributor with over 5,200 locations across the United States. As a trusted brand, Sunoco is dedicated to providing first-class customer service and giving back to the communities it serves. The company offers a range of products and services, including Top Tier fuel, which contains detergents available across all fuel grades at every Sunoco station. Sunoco's commitment to quality is evident in its racing fuels, which are chosen by more engine builders, racers, tracks, and race series than any other brand. In addition to its fuel offerings, Sunoco operates a convenience store at its locations, providing customers with a one-stop shop for their automotive service needs. The company also offers a rewards program, Sunoco Go Rewards, which allows customers to earn discounts on fuel purchases. Furthermore, Sunoco provides gift cards that can be used at any of its locations, offering exciting benefits and convenience. With a strong focus on customer satisfaction and community involvement, Sunoco has established itself as a reputable and reliable choice for motorists. The company's mission is to provide excellent service, support local communities, and offer high-quality products that meet the needs of its customers. As a major player in the fuel and convenience store industry, Sunoco continues to innovate and expand its services, ensuring that it remains a top choice for customers seeking convenience, quality, and value. With its extensive network of locations, Sunoco is well-positioned to meet the evolving needs of its customers, whether they are looking for a quick fill-up, a convenient shopping experience, or a reliable partner for their automotive needs. As the company looks to the future, it remains committed to its core values of customer service, community involvement, and quality products, ensuring that it continues to be a trusted and preferred brand in the industry.
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Customer Reviews
1 total reviews
Tanya Frustrated
June 05, 2025Sunoco: Where Convenience Meets Overpricing and Lackluster Service
I've been a loyal customer to Sunoco for years, but my recent experiences have left me questioning their commitment to quality and customer satisfaction. As someone who values convenience, I appreciate the extensive network of Sunoco stations and the ease of finding one using their locator tool. However, my enthusiasm ends there. The fuel prices at Sunoco are consistently higher than their competitors, and the 'rewards' program, Go Rewards, is underwhelming. Saving 3¢ per gallon is hardly a discount, especially when compared to other gas stations that offer more substantial rewards. Furthermore, the Sunoco Rewards Credit Card, which promises an additional 5¢ off per gallon, comes with a plethora of fees and fine print that make it more of a hassle than a benefit. What's more, the customer service team seems disconnected from the issues on the ground. When I visited my local Sunoco station, I was greeted by a dirty and poorly maintained facility, complete with a broken ATM and a car wash that was out of order. The staff seemed apathetic and uninterested in addressing my concerns. As a driver who relies on Sunoco for my daily commute, I expect more from a leading gasoline retailer. Until they address these issues and prioritize customer satisfaction, I'll be taking my business (and my gas-guzzling vehicle) elsewhere.
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Based on 1 reviews
Company Information
Address
United States
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Added
June 05, 2025