Rick's Auto Body, LLC
920 Old Charlotte Rd SW, Concord, NC 28027, US
About This Business
Rick's Auto Body, LLC, a family-owned business, has been in operation for 48 years, providing top-notch collision repair and paint services in Concord, NC. Founded on a deep passion for cars and a commitment to excellence, the company has grown from a small garage into a thriving business. With a personal touch, the team at Rick's Auto Body, LLC, takes the time to understand customers' needs, building relationships that last. Each vehicle is treated like their own, ensuring meticulous and careful repairs. The company prides itself on honest communication, transparency, and the latest repair techniques. Rick's Auto Body, LLC, doesn't just fix cars; they restore peace of mind. With exceptional work, fair pricing, and great service, the company has earned a reputation as the go-to destination for auto body and paint repairs in the area. Customers rave about the company's professionalism, friendly staff, and excellent workmanship. Whether it's a minor scratch or a major collision, Rick's Auto Body, LLC, is dedicated to providing the highest quality repairs and unparalleled customer service. As a small business, they strive to build long-lasting relationships with their customers, ensuring that every vehicle that leaves their shop looks and drives like new. With a strong commitment to craftsmanship and customer satisfaction, Rick's Auto Body, LLC, continues to be the trusted choice for auto body and paint repairs in Concord, NC, and beyond.
Categories
Customer Reviews
1 total reviews
Dylan Marlowe
June 06, 2025The 47-Minute Wait That Changed Everything
I took my car to Rick's Auto Body, LLC, expecting top-notch service, given their reputation. Unfortunately, my experience was a letdown. The staff seemed friendly, but the wait time was excessive. I was told my car would be ready in 30 minutes, but it took 47 minutes just to get an update on the status. When I finally got my car back, the repairs looked good, but the communication throughout the process was lacking. For a place that prides itself on honest communication and transparency, I felt like I was left in the dark. The final bill was fair, but the inconvenience and lack of updates made the experience frustrating. Maybe it was an off day, but as someone who values their time, I left feeling underwhelmed.
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Company Information
Address
920 Old Charlotte Rd SW, Concord, NC 28027, US