Repairology
About This Business
Repairology is a professional device repair service that offers high-quality solutions for a wide range of devices, including smartphones, tablets, computers, and game consoles. With a strong commitment to customer satisfaction, Repairology's trained technicians can conduct free diagnoses to identify the issue with your device, even if you're unsure of what's wrong. The company prides itself on its lightning-fast turnaround times, with most repairs completed in 30-60 minutes, and mail-in repairs processed the same day they are received. Repairology also offers a price match guarantee, where they will match any local competitor's published price for the same repair and beat it by $5. Customers can choose from various repair methods, including bringing their device to the store, requesting curbside service, or using the nationwide mail order repair service. With hundreds of positive reviews across the internet, Repairology has established itself as a reliable and trustworthy repair service. The company's mission is to provide easy, quick, and high-quality repair solutions, handling each device as if it were their own. By choosing Repairology, customers can expect fast turnaround times, high-quality repairs, and excellent customer service. Whether you're looking to repair a broken screen, fix a faulty battery, or resolve a software issue, Repairology's skilled technicians are equipped to handle the job. With their convenient booking methods and commitment to customer satisfaction, Repairology is the go-to destination for all your device repair needs. As a customer-centric company, Repairology strives to build long-term relationships with its clients, providing them with the best possible repair experience. By focusing on quality, speed, and customer satisfaction, Repairology has become a leading device repair service, serving customers across the nation. With its strong reputation and dedication to excellence, Repairology continues to grow and expand its services, offering a wide range of repair solutions for various devices. As technology continues to evolve, Repairology remains at the forefront, providing innovative and effective repair solutions that meet the changing needs of its customers. By choosing Repairology, customers can trust that their devices are in good hands, and that they will receive the best possible repair service available.
Customer Reviews
1 total reviews
Bernadette Pembleton
June 09, 2025A Masterclass in Disappointment: Avoid Repairology at All Costs
I'm still trying to wrap my head around the catastrophe that was my experience with Repairology. As someone who's notoriously particular about their devices, I thought I'd found a reliable partner in this company. Boy, was I wrong. The promise of 'lightning-fast turnaround times' and 'high-quality solutions' was nothing more than a clever marketing ploy. My device, a custom-built gaming PC, was in their possession for what felt like an eternity – 17 days, to be exact. The initial diagnosis, which they proudly claim is free, took an astonishing 5 days. And when I finally received my device back, I was appalled to discover that not only was the original issue still present, but they'd also managed to introduce a slew of new problems. The screen, which had been perfectly fine beforehand, now had a mysterious scratch, and the software issue I'd brought it in for was still very much alive and kicking. But wait, it gets better. When I contacted their customer service to express my dissatisfaction, I was met with a cacophony of excuses and a healthy dose of condescension. It was as if they were doing me a favor by deigning to speak with me. The price match guarantee they tout so proudly? Forget about it. They claimed my repair didn't qualify, despite my providing ample evidence to the contrary. And don't even get me started on the 'convenient booking methods.' The online portal was clunky, the phone lines were perpetually busy, and the curbside service? More like curbside disappointment. All in all, my experience with Repairology was a resounding disaster. Save your devices, and your sanity, by taking your business elsewhere. Trust me, you won't be missing out on anything.
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Review Statistics
Based on 1 reviews