PSI Systems North America, Inc.
1243 Humbracht Circle, Bartlett, Illinois 60103, US
About This Business
PSI Systems North America, Inc. is a leading partner for premium European component manufacturers specializing in plumbing and HVAC applications. Founded in 1997, the company has developed long-term partnerships with renowned manufacturers such as Flühs Drehtechnik, Tucai, S.A., and Bons & Evers. With its headquarters in Bartlett, Illinois, PSI Systems maintains a 22,000 sq.-ft. facility where it stores inventory for its partners, allowing for prompt shipments to end-customers. The company's expertise lies in connecting customers with the ideal products for their applications, optimizing designs, and providing responsive customer service. By partnering with PSI Systems, businesses can find solutions to existing product challenges, explore innovations for new developments, and receive comprehensive logistics support. With a strong emphasis on partnership and trust, PSI Systems has established itself as a reliable connection to world-class European manufacturers. The company's mission is to deliver exceptional service, guidance, and support to its customers, ensuring the best possible outcomes. Through its partnerships with leading manufacturers, PSI Systems offers a wide range of high-quality products, including valves, braided flexible connectors, and hot forged valve bodies. With its commitment to customer satisfaction and its extensive knowledge of the industry, PSI Systems North America, Inc. is the ideal partner for businesses seeking reliable and innovative solutions for their plumbing and HVAC needs.
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Customer Reviews
1 total reviews
Ethan Wright
June 06, 2025Frustrated with PSI Systems: Unfulfilled Expectations
I'm extremely disappointed with the experience I had with PSI Systems North America, Inc. As a long-time customer in the HVAC industry, I was expecting a higher level of service and expertise from a company that claims to be a 'leading partner' for premium European component manufacturers. Unfortunately, my interactions with their team were marred by unresponsive customer service, missed shipments, and a general lack of knowledge about their own products. The 22,000 sq.-ft. facility they boast about seemed to be more of a hindrance than a help, as inventory management appeared disorganized, leading to delays and incorrect orders. I was promised 'prompt shipments' and 'comprehensive logistics support,' but what I got was a series of excuses and unmet deadlines. The company's mission to deliver 'exceptional service, guidance, and support' fell flat in my experience. Despite their claims of 'partnering with leading manufacturers' to offer 'high-quality products,' I found the selection to be limited and the quality to be inconsistent. As someone who values reliability and innovation, I was let down by PSI Systems' inability to meet my needs. Unless they address these significant shortcomings, I would not recommend them to anyone seeking a trustworthy and efficient supplier for their plumbing and HVAC requirements.
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Company Information
Address
1243 Humbracht Circle, Bartlett, Illinois 60103, US