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ProCell

★☆☆☆☆
1.0/5
Based on 1 reviews

46 Voortrekker Str, Alberton, 1450, Gauteng, South Africa

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About This Business

ProCell is a South African company that has been in operation since February 2007. The company's first shop was opened on the corner of Maitland and East Burger Street in Bloemfontein and still stands today. ProCell's primary focus is on providing highly competitive and efficient repair services for cellular products, boasting a holistic mobile offering. With 35 outlets across the Free State, North West, and Gauteng, the company has established a significant presence in the region. The head office, warehouse, and training center are located in Alberton, Gauteng, and the company employs over 120 permanent staff members. ProCell's mission is to become the household name for cell phone repairs and products in South Africa. To achieve this, the company aims to expand its operations across the country and open 1000 outlets within the next 20 years. ProCell's commitment to providing the best products at the best prices, combined with exceptional service, has enabled the company to establish a loyal customer base. The company's success can be attributed to its focus on creating jobs and contributing to the local economy, making it a proudly local business. ProCell's extensive range of cellular products and repair services has made it a one-stop-shop for customers seeking reliable and efficient mobile solutions. With its strong foundation and ambitious expansion plans, ProCell is poised to become a leading player in the South African cellular industry. The company's dedication to customer satisfaction and its emphasis on providing high-quality products and services have earned it a reputation as a trusted and reliable brand. As ProCell continues to grow and expand its operations, it remains committed to its core values of providing exceptional service, creating jobs, and contributing to the local economy.

Customer Reviews

1 total reviews

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TM
Thabo Mokoena
June 05, 2025
★☆☆☆☆ 1/5
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Disappointment Guaranteed: Avoid ProCell Like the Plague

I'm not usually one to write reviews, but my experience with ProCell was a complete disaster. I took my iPhone to their Bloemfontein store for a simple screen repair, and it's been a nightmare ever since. The staff seemed completely uninterested in helping me, and the 'competitive pricing' they advertise is a joke. They quoted me nearly double what another repair shop down the street would charge. The real kicker was when they told me it would take '3-5 working days' to fix, but it's been over two weeks and I still haven't seen my phone. When I called to follow up, they just kept transferring me to different people who all seemed clueless about my case. For a company that claims to be focused on 'exceptional service', they're doing a terrible job. The only job they seem to be creating is a job for their competitors, because that's where I'll be taking my business from now on. Save your time and money, folks. ProCell is all hype and no substance.

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Review Statistics
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★☆☆☆☆

Based on 1 reviews

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Company Information
Address

46 Voortrekker Str, Alberton, 1450, Gauteng, South Africa

Added

June 05, 2025

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