Pool Chemical Products
About This Business
Pool Chemical Products is a one-stop online store for all pool chemical needs, catering to both commercial and domestic pool owners. Their comprehensive range of products includes chlorine granules, pH balancers, algaecides, and more, ensuring that pools remain clean and healthy throughout the year. With a focus on affordability, their prices are designed to be budget-friendly, making it easier for pool owners to maintain their pools without breaking the bank. The company understands the importance of chlorine in pool maintenance, highlighting its role in maintaining cleanliness and safety. They provide guidance on how to safely add chlorine to pools and offer a variety of chlorine-based products, including granules, tablets, and shock treatments. Pool Chemical Products also offers other essential chemicals like algaecides and water balancers, providing a complete solution for pool care. Their commitment to customer satisfaction is evident in their secure payment process, free shipping on orders over £50, and a 30-day money-back guarantee. Whether it's for a residential or commercial pool, Pool Chemical Products aims to be the go-to destination for all pool chemical requirements, offering convenience, quality, and value to its customers.
Customer Reviews
1 total reviews
Brenda PoolProbs
June 05, 2025Chlorine Chaos and Customer Service Fail
I'm not usually one to write reviews, but my experience with Pool Chemical Products was a total disaster. As a pool owner, I thought I'd found a convenient and affordable solution for my chemical needs, but boy was I wrong. The chlorine granules I ordered were supposed to be easy to use, but the instructions were vague and the packaging was flimsy. I ended up spilling the stuff all over my deck and had to spend hours cleaning it up. But the real kicker was when I tried to contact customer service - they took forever to respond and when they did, they just sent me a generic email telling me to 'follow the instructions carefully.' Um, thanks for nothing. The free shipping was nice, I guess, but it's not like that makes up for the hassle and frustration I experienced. And don't even get me started on the '30-day money-back guarantee' - it's basically useless if you can't even get in touch with someone to initiate the return process. Needless to say, I won't be back. Maybe they should focus on improving their customer service instead of just slapping a fancy website together.
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Review Statistics
Based on 1 reviews
Company Information
Added
June 05, 2025