Plaisir d'O

Luxury Assumes Competence, Plaisir d'O Does Not

I've had the displeasure of dealing with Plaisir d'O on two separate occasions, and both times were underwhelming experiences that left me questioning the very fabric of their operation. As someone who's spent years navigating the complexities of luxury boat sales, I expect a certain level of professionalism and expertise. Unfortunately, Plaisir d'O failed to deliver on even the most basic aspects of customer service. The first time, I was interested in a Jeanneau yacht they had listed, but the photos were subpar, and the virtual tour felt like a cheap gimmick rather than a genuine attempt to showcase the vessel's features. When I tried to contact them through their instant messaging service, I was met with generic responses that seemed to be copied and pasted from a FAQ page. It was clear that no actual human was on the other end, taking the time to understand my queries or provide meaningful insights. The second time around, I decided to give them another chance, this time inquiring about a boat slip at Marines de Cogolin. The process was slow, with days passing between responses, and when I finally received the information I requested, it was incomplete and lacked the detail one would expect from a company dealing in such high-stakes transactions. What struck me as particularly egregious was the lack of transparency regarding the slip's ownership structure and the leasehold terms. It seemed like they were intentionally obscuring these details to avoid addressing potential issues upfront. My experience with Plaisir d'O has been a resounding disappointment. For a company that prides itself on luxury and innovation, they fall woefully short in the areas that truly matter: customer satisfaction, transparency, and basic competence. Unless they undergo a significant overhaul of their practices, I would not recommend Plaisir d'O to anyone serious about luxury boat sales or marina properties.