One2track

4:47am Panic: When Tech Fails

As a parent, there's nothing more terrifying than the feeling of not being able to locate your child. Unfortunately, that's exactly what happened when I relied on One2track's GPS tracking solution. The watches themselves look sleek and the app is somewhat user-friendly, but the actual tracking feature is spotty at best. Multiple times, the location services failed to update, leaving me in a state of panic. The 'safe zones' feature, which was a major selling point for me, also malfunctioned, failing to alert me when my child left the designated area. The photo-snap function and weather station are nice touches, but they're hardly consolation when the core feature of the device doesn't work as promised. What's more, the scoreboard and calculator functions, while entertaining for my kid, felt like distractions from the main purpose of the device—keeping my child safe. The pedometer and school mode are thoughtful additions, but again, they don't make up for the tracking issues. For a product that's supposed to provide peace of mind, One2track fell woefully short. The active group supervision feature, which I thought would be a highlight, especially for SOS situations, was cumbersome to set up and didn't inspire confidence. Perhaps the most frustrating aspect was the customer service, which seemed either unable or unwilling to address my concerns effectively. If you're considering One2track for your child's safety, I would advise exploring other options. The last thing you want is to be left wondering if your child is okay because the tracker isn't working. It's a hard lesson to learn, but sometimes, the promise of technology isn't enough to guarantee our children's safety.