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NextGen Heating and Air Conditioning

★☆☆☆☆
1.0/5
Based on 1 reviews

2435 S Bancroft St, Philadelphia, PA 19145-4304, US

(267) 347-2657

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About This Business

NextGen Heating and Air Conditioning is a family-owned and operated HVAC service company based in South Philadelphia, PA. With a strong commitment to providing honest, professional heating and air conditioning services, they cater to both residential and commercial customers in Philadelphia and the surrounding areas. Their team of experts boasts the skill, training, and experience necessary to ensure that each service provided is of the highest quality. What sets NextGen apart from the competition is their dedication to high-quality HVAC system design and implementation, as well as their prompt service - with 99% of all HVAC repair service calls being made the same day. This promptness is a testament to their understanding of the urgency that often accompanies heating and cooling needs. NextGen offers a wide range of services, including installation, repair, and maintenance, and they pride themselves on employing only factory-trained technicians. This assurance of quality workmanship, combined with their affordable pricing and satisfaction guarantee, makes them a preferred choice for many. The company also offers financing options, recognizing that HVAC repairs or replacements can be unexpected and costly. Their extensive contractor services are designed to foster long-term relationships with their customers, ensuring that the equipment they install operates at peak efficiency without disruptive breakdowns. For those in need of emergency repairs or looking to prequalify for financing, NextGen invites potential customers to contact them directly. With a focus on customer convenience, they schedule services at times that are convenient for their clients. Through their blog and other resources, NextGen Heating and Air Conditioning demonstrates a commitment to educating their customers about the latest in HVAC technology and best practices for maintaining heating and cooling systems. By choosing NextGen, customers are not only getting a reliable and efficient HVAC system but also becoming part of a community that values honesty, professionalism, and high-quality service. Whether it's the sweltering heat of summer or the chilly winters, NextGen Heating and Air Conditioning is poised to provide the necessary solutions to keep homes and businesses comfortable throughout the year. With their emphasis on fair prices, great service, and the assurance of factory-trained technicians, NextGen Heating and Air Conditioning stands as a beacon of reliability in the HVAC industry, serving Philadelphia and its surrounding areas with distinction.

Customer Reviews

1 total reviews

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Roderick Slade
June 09, 2025
★☆☆☆☆ 1/5
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Murphy's Law in Action: NextGen's Chaos

I'm still trying to wrap my head around the catastrophe that unfolded when I hired NextGen Heating and Air Conditioning. The irony? Their name suggests innovation and progress, but my experience was a masterclass in outdated, slipshod service. It started with a promise: same-day service for my malfunctioning AC unit. What I got was a series of rescheduled appointments and a final visit that felt like an afterthought. The technician, while friendly, seemed as lost as I was, fiddling with my unit as if hoping to stumble upon a solution. When I asked about the efficiency of their 'high-quality HVAC system design,' I was met with a blank stare. It was clear that the focus on 'customer convenience' and 'prompt service' was nothing more than a marketing gimmick. The real kicker? They left me with a system that still doesn't work properly and a bill that made my eyes water. If this is what 'honest, professional heating and air conditioning services' look like, I'd hate to see the alternative. The 'factory-trained technicians' must have missed the day they covered customer satisfaction and actual technical competence. In a city like Philadelphia, where the weather can be as unpredictable as the services provided by NextGen, it's appalling that a company so clearly dedicated to its own hype can't deliver on the basics. Unless they significantly revamp their operations and actually start living up to their lofty promises, I'd advise anyone in need of reliable HVAC services to look elsewhere. One star from me, and that's being generous.

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Company Information
Address

2435 S Bancroft St, Philadelphia, PA 19145-4304, US

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