NCR Technosolutions
US Headquarters, Trenton, NJ 08691, US
About This Business
NCR Technosolutions is a pioneering company that specializes in developing and deploying AI chatbots for businesses, aiming to revolutionize the way companies interact with their customers and enhance their operational efficiency. By providing ready-to-train AI chatbots, NCR Technosolutions enables businesses to accelerate their innovation pace and tailor their customer service, sales, and marketing strategies to meet specific needs. Their chatbots can be seamlessly integrated into various platforms, including websites, Facebook Messenger, Google Assistant, Alexa, Slack, Twitter, and business phones, ensuring a comprehensive and omnichannel approach to customer engagement. One of their flagship products, Gyani for Sales Teams, is an AI chatbot designed to turbocharge the performance of sales teams. This conversational solution allows sales team members to fetch sales intelligence, create sales transactions, and automate follow-ups with ease, all while integrating with enterprise CRM and ERP systems. Additionally, NCR Technosolutions offers an Omni Channel Grocery food ordering system, which empowers consumers to order groceries from their preferred stores through multiple channels, including WhatsApp, Facebook Messenger, website chatbots, and more. This smart solution supports ordering by browsing items, direct search, and even reading handwriting grocery lists for pick-up or delivery, making grocery shopping more convenient than ever. The company also provides an application for grocery stores to manage incoming orders, pick items, and prepare carts efficiently. Furthermore, NCR Technosolutions has developed Gyani for Channel Partner, an AI chatbot that connects dealers, distributors, and independent representatives with brands and OEMs through voice and text chat, fostering better relationships and more efficient transactions. Their Omni Channel Restaurant food ordering system is another versatile platform that allows consumers to order food from their favorite restaurants through various channels, supporting dine-in, take-out, and delivery options. This solution includes an application for restaurants to manage incoming orders and related operations effectively. With its cutting-edge AI chatbot solutions, NCR Technosolutions is poised to make a significant impact in the world of conversational sales, marketing, and customer service, helping businesses to stay ahead of the curve and provide unparalleled customer experiences.
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Customer Reviews
1 total reviews
Raj Kumar
June 06, 2025Underwhelming Experience with NCR Technosolutions' AI Chatbots
I was really looking forward to integrating NCR Technosolutions' AI chatbots into our business operations, but the experience has been a letdown. The Gyani for Sales Teams product, which was supposed to turbocharge our sales performance, has been riddled with technical issues and poor customer support. The chatbot's inability to seamlessly integrate with our existing CRM and ERP systems has caused more problems than it's solved. Furthermore, the Omni Channel Grocery food ordering system has been a disaster, with consumers experiencing difficulties in ordering groceries through multiple channels. The application for grocery stores to manage incoming orders has been buggy and inefficient. I've tried to reach out to their support team multiple times, but the response has been slow and unhelpful. For a company that claims to revolutionize customer interaction, their own customer service is subpar. Needless to say, I would not recommend NCR Technosolutions to any business looking to enhance their operational efficiency.
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Company Information
Address
US Headquarters, Trenton, NJ 08691, US