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MSD Machine Tool

★★☆☆☆
2.0/5
Based on 1 reviews

545 Trillium Dr. #1, Kitchener, Ontario, N2R 1J4, Canada

519.895.0761

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About This Business

MSD Machine Tool is a full-service machine shop founded in 1989 and recognized as a leader in CNC machining and manufacturing across Southern Ontario. With a strong presence in Kitchener, Ontario, and the Greater Toronto Area (GTA), the company has established itself as a trusted provider of high-quality machining and manufacturing services. MSD Machine Tool's expertise spans multiple industries, including Telecommunications, Automotive, Power Generation, Electrical, and Robotics. From its modern 10,000 square foot facility in Kitchener, Ontario, the company utilizes the latest design, CNC, and manual machining technology to produce innovative products that meet the strict standards of its ISO 9001:2008 quality system. With a commitment to quality control as its number one priority, MSD Machine Tool ensures that all materials manufactured meet stringent standards, guaranteeing precision and attention to detail in every project. The company's capabilities include a wide range of machining and manufacturing services, making it a versatile partner for clients across North America. By leveraging its state-of-the-art equipment and experienced team, MSD Machine Tool delivers projects efficiently, precisely, on time, and on budget. Whether serving clients in Kitchener, Waterloo, Cambridge, or the broader GTA, MSD Machine Tool is dedicated to providing exceptional service and precision products that exceed customer expectations. With a proven track record of excellence and a customer-centric approach, MSD Machine Tool continues to be a preferred choice for industries seeking high-quality machining and manufacturing solutions. The company's mission is built on a foundation of quality, precision, and customer satisfaction, ensuring that every project is completed to the highest standards. As a result, MSD Machine Tool has become a trusted name in the machining and manufacturing sector, known for its reliability, expertise, and commitment to delivering outstanding results.

Customer Reviews

1 total reviews

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EW
Eleanor Wiggins
June 06, 2025
★★☆☆☆ 2/5
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Subpar Experience with MSD Machine Tool

I'm extremely disappointed with the service I received from MSD Machine Tool. As a long-time customer, I expected more from a company that prides itself on quality and precision. Unfortunately, my latest project was plagued by delays, miscommunication, and substandard workmanship. The team seemed disorganized, and my requests for updates were met with vague responses. When I finally received my order, I was shocked to find that it didn't meet my specifications. The attention to detail that MSD Machine Tool claims to prioritize was noticeably absent. For a company that boasts about its ISO 9001:2008 quality system, I expected a much higher level of quality control. Sadly, my experience was a letdown, and I'm forced to explore other options for my machining and manufacturing needs. Unless MSD Machine Tool takes concrete steps to address its operational issues, I wouldn't recommend them to anyone.

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Review Statistics
2.0
★★☆☆☆

Based on 1 reviews

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Company Information
Address

545 Trillium Dr. #1, Kitchener, Ontario, N2R 1J4, Canada

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