MIDFLORIDA
About This Business
MIDFLORIDA is a credit union that offers its members a range of financial services, including personal checking and savings accounts, mortgages, and online banking. With a focus on providing low fees, great rates, and personalized service, MIDFLORIDA aims to help its members bank smarter. The credit union has recently opened a new branch in Bradenton - Manatee and has a location in St. Petersburg - Bay Pines Plaza. MIDFLORIDA's mission is to provide its members with the benefits of credit union membership, including low fees, great rates, and personalized service. The credit union has a team of representatives available to help members with their questions and concerns, including a Help Desk that is available Monday - Saturday from 7 am - 8 pm. Members can also access their accounts online through MIDFLORIDA's online banking platform, which includes features such as bill pay and account transfers. Additionally, MIDFLORIDA offers a range of other services, including direct touch banking and Spanish language support. With its commitment to providing excellent service and competitive rates, MIDFLORIDA is a great option for individuals looking for a credit union that can help them achieve their financial goals. Whether you're looking to open a new account, apply for a mortgage, or simply manage your existing accounts, MIDFLORIDA has the tools and resources you need to succeed. By joining MIDFLORIDA, members can experience the benefits of credit union membership and start banking smarter today.
Customer Reviews
1 total reviews
Kelsey Wiggins
June 06, 2025The Great Disappointment of MIDFLORIDA
I'm writing this review as a warning to others: MIDFLORIDA's promises of 'low fees, great rates, and personalized service' are nothing but empty words. As someone who recently opened an account at their new Bradenton branch, I was initially excited to join a credit union that claimed to prioritize its members' needs. However, my experience has been a disaster from start to finish. The online banking platform is clunky and often unresponsive, making it difficult to manage my accounts. When I tried to contact the Help Desk, I was met with long wait times and unhelpful representatives who seemed more interested in reading from a script than actually addressing my concerns. The direct touch banking feature, which I thought would be a convenient way to bank on the go, has been plagued by technical issues and glitches. To make matters worse, the Spanish language support that MIDFLORIDA boasts about is severely lacking, with limited hours of operation and unqualified staff. It's clear that MIDFLORIDA is more focused on expanding its branches and membership base than on providing actual support to its existing members. If you're looking for a reliable and customer-centric banking experience, I would strongly advise against joining MIDFLORIDA. The lack of transparency, poor communication, and subpar services make it a credit union that fails to deliver on its promises. Save yourself the hassle and look elsewhere for a financial institution that truly cares about its members.
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Review Statistics
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Company Information
Address
9603 Bay Pines Blvd., St. Petersburg, FL 33708