Metro Trains

About This Business

Metro Trains is a railway service provider operating in Melbourne, Victoria, Australia. The company is responsible for managing and maintaining the railway network, including stations and trains. As part of its services, Metro Trains provides trip planning information and updates on planned work, including replacement buses and schedule changes. The company prioritizes the safety and convenience of its passengers, ensuring that they have access to up-to-date information on departures and service alterations. Metro Trains also has a policy of prohibiting political advertising and material on its premises, including stations, buildings, and carparks. This policy is in line with the Transport (Compliance and Miscellaneous) (Conduct on Public Transport) Regulations 2015 and the MTM Franchise Agreement and Infrastructure Lease. The company's commitment to providing a safe and respectful environment for all passengers is evident in its strict adherence to these regulations. With its comprehensive network and dedication to customer satisfaction, Metro Trains is a reliable choice for commuters in Melbourne. The company's operations are guided by a strong focus on customer service, safety, and community responsibility. By providing efficient and effective transportation solutions, Metro Trains plays a vital role in connecting people and communities across the region. Whether you're a daily commuter or an occasional traveler, Metro Trains is committed to making your journey as smooth and convenient as possible. With its user-friendly trip planning tools and commitment to keeping passengers informed, Metro Trains is the go-to choice for railway travel in Melbourne.