Makker Hearing aids
About This Business
Makker Hearing aids, operating through their online platform Online-HearingAids, is a family-run business that specializes in providing personalized advice and passion for hearing care. Their mission is to offer crystal clear hearing at a fair price, aiming to reduce dependence on traditional audiologists. They achieve this by conducting remote hearing tests and adjustments, ensuring that their customers receive the best possible hearing aid for their specific situation. With a commitment to customer satisfaction, Online-HearingAids offers a 60-day money-back guarantee, allowing customers to return their hearing aids if they are not satisfied. The company prides itself on setting hearing aids better than traditional audiologists and ships them within 7 days. Customers can choose from a variety of hearing aids in their webshop, with the option to order online with or without an audiogram. The company also provides a remote fitting and measuring service, ensuring that the hearing aids are properly adjusted for each customer. Furthermore, Online-HearingAids assists customers in requesting a quote and sending it to their health insurer to determine the level of reimbursement they can expect. The company's customer-centric approach is evident in their comprehensive support, including a frequently asked questions section and dedicated customer service via email and phone. By combining innovative technology with personalized service, Makker Hearing aids, through Online-HearingAids, is redefining the hearing aid industry by making high-quality hearing care more accessible and affordable.
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Customer Reviews
1 total reviews
Penny Skeptical
June 05, 2025Disappointing Experience with Online-HearingAids
I was initially drawn to Online-HearingAids due to their promise of personalized advice and fair prices. Unfortunately, my experience was a letdown. The remote hearing test, while convenient, felt rushed and lacked the thoroughness I've come to expect from traditional audiologists. The hearing aids themselves, although shipped quickly, didn't quite live up to the 'crystal clear hearing' promise. I found the sound quality to be subpar compared to my previous experiences. The 60-day money-back guarantee was a comfort, but the return process was more cumbersome than I anticipated. The customer service, while responsive, seemed more focused on making a sale than addressing my concerns. For a company that prides itself on setting hearing aids better than traditional audiologists, I expected more. Perhaps my expectations were too high, but I wouldn't recommend Online-HearingAids to those seeking a truly personalized hearing care experience.
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Based on 1 reviews