J

Johnston Media

★★★☆☆
3.0/5
Based on 1 reviews

About This Business

Johnston Media is a trusted partner for eCommerce brands seeking to drive long-term loyalty and increase repeat purchases through powerful email strategies. With their proprietary Retention Revenue Flywheel framework, they help businesses transform their approach to customer relationships, focusing on the customer journey to create loyal, repeat buyers. This self-sustaining cycle maximizes customer lifetime value and fuels exponential growth. Johnston Media has already made a significant impact, with one of their clients, Xreal.com, generating $115,655 in email revenue, which accounted for 37% of their total revenue of $313,503 in just 30 days. Their targeted email strategy has proven to be a powerful revenue driver, and they have served over 40 clients, sending more than 30 million emails. What sets Johnston Media apart is their confidence in their services, offering no upfront fees and a commitment to delivering results. Their clients praise their work, with testimonials highlighting their ability to set up effective campaigns, create beautiful emails, and drive significant revenue from email marketing. For instance, Bondi Records appreciated how Johnston Media made it easy for them to run campaigns, while Maniac Nails saw 32% of their revenue come from email last month. The Retention Revenue Flywheel is not just a framework but a philosophy that guides Johnston Media's approach to helping eCommerce brands unlock sustainable, compounding growth. By identifying where a business sits on this flywheel, Johnston Media can tailor their services to meet the specific needs of each client, ensuring that every stage of the customer journey contributes to creating loyal, repeat buyers. With their expertise and proven track record, Johnston Media is an ideal partner for businesses looking to elevate their email marketing and drive long-term success.

Customer Reviews

1 total reviews

Write a Review
SO
Samantha Overwhelmed
June 05, 2025
★★★☆☆ 3/5
Report Issue
Retention Revenue Flywheel Fell Flat for Me

I'm usually not one to write reviews, but my experience with Johnston Media was a major letdown. As an eCommerce brand owner, I thought their proprietary Retention Revenue Flywheel framework sounded like exactly what I needed to boost customer loyalty and repeat purchases. But after signing up, I felt like I was just another cog in their machine. The onboarding process was clunky, and when I asked questions, the responses were slow and lacked personal touch. I was promised a 'self-sustaining cycle' of growth, but what I got was a bunch of generic email templates that didn't even match my brand's voice. Don't even get me started on the 'no upfront fee' claim - it's true, but they make up for it with ridiculous monthly retainer fees that are only justified if you're already making six figures. My revenue didn't increase, and I ended up canceling after three months. Maybe they're just too big now and have lost that personal touch, but for small businesses like mine, I'd recommend looking elsewhere for email marketing help. The whole experience felt like a 'one-size-fits-all' solution that didn't care about my specific needs or goals.

Is this your company?

Take control of your business profile and manage customer reviews.


What you get:
  • Manage your business profile
  • View all customer reviews
  • Option to remove inappropriate reviews
  • Priority support
Review Statistics
3.0
★★★☆☆

Based on 1 reviews

5
0
4
0
3
1
2
0
1
0
Company Information
Added

June 05, 2025

Similar Companies
T
Touchstone Property Solutions
★★★★☆ 1 reviews
G
Golden Consulting Services
★★★★☆ 1 reviews
O
Online Reputation Care
★★★☆☆ 1 reviews
W
W. Optical
★★☆☆☆ 1 reviews