JCPenney
311 Western Blvd, Jacksonville, NC 28546, US
About This Business
JCPenney is a leading retailer offering a wide range of products, including clothing, jewelry, hair care products, beauty items, and gifts. With a strong focus on providing high-quality products at affordable prices, JCPenney caters to diverse customer needs. The company's extensive collection of clothing includes plus-size clothing for women, men's activewear, and affordable clothing for kids of all ages, shapes, and sizes. JCPenney's exclusive line, Thereabouts, offers fun and stylish clothes for kids, including adaptive clothing for children with sensory, dexterity, and/or mobility needs. The company's beauty section, JCPenney Beauty, is a one-stop shop for gorgeous makeup, skincare products, and hair products for all types of skin and hair. JCPenney also provides a convenient shopping experience with options like free same-day pickup for online orders. With a vast array of products from beloved brands like Arizona, Levi's, and Forever 21, JCPenney is a go-to destination for customers looking for stylish and affordable products. Whether you're shopping for yourself, your family, or looking for the perfect gift, JCPenney has something for everyone. With its commitment to quality, affordability, and customer satisfaction, JCPenney has established itself as a trusted retailer in the industry.
Customer Reviews
1 total reviews
Bernadette Thompson
June 06, 2025Disappointing Experience: Not What I Expected from JCPenney
I've been a loyal customer of JCPenney for years, but my last visit was a major letdown. I went to their store looking for some new clothes for my kids, and I was excited to check out their exclusive Thereabouts line. However, the selection was limited, and the quality of the clothes was not up to par. The prices were higher than I expected, and the sales associates seemed uninterested in helping me find what I needed. I was also looking forward to exploring their beauty section, JCPenney Beauty, but it was disorganized, and they didn't have many of the products I was looking for in stock. The free same-day pickup option for online orders sounded convenient, but when I tried to use it, the system was down, and I had to wait in line anyway. Overall, my experience was disappointing, and I left feeling frustrated and unsure if I'll be back. With so many other retailers offering similar products at competitive prices, JCPenney needs to step up its game to keep customers like me coming back.
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Review Statistics
Based on 1 reviews
Company Information
Address
311 Western Blvd, Jacksonville, NC 28546, US