Inset Kitchens
About This Business
Inset Kitchens is a luxury kitchen and home renovation solutions provider based in Melbourne, Australia. With a history dating back to 1976, the company has established itself as a trusted name in the industry, offering personalized, custom-designed kitchens and cabinetry to discerning home renovators. Inset Kitchens utilizes virtual reality computer imaging to keep clients in total control of the outcome, ensuring that every project meets the highest standards of quality and customer satisfaction. The company's manufacturing plant, located in Bayswater North, employs qualified tradespeople who specialize in the manufacture and installation of high-quality kitchens and cabinetry. Inset Kitchens is a Hettich Hardware Endorsed Company, demonstrating its commitment to using only the best materials and equipment, including the latest Computer Numerically Controlled (C.N.C.) equipment for perfect accuracy in the finished product. With showrooms in Balwyn and Bayswater, and a factory manufacturing plant in Bayswater North, Inset Kitchens is well-equipped to handle projects of all sizes and complexities. The company's mission is to provide exceptional quality, service, and value to its clients, and its team of experienced professionals is dedicated to delivering outstanding results. Whether you're looking to renovate your kitchen, bathroom, or entire home, Inset Kitchens has the expertise and resources to bring your vision to life. As a trusted and reputable provider of luxury kitchen and home renovation solutions, Inset Kitchens is the perfect partner for anyone seeking to create a beautiful and functional living space. With its strong focus on quality, customer satisfaction, and innovation, Inset Kitchens is poised to continue its success in the industry for years to come.
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Customer Reviews
1 total reviews
Harriet Winston
June 06, 2025Luxury Feel, Subpar Execution and Communication
I'm not one to usually write reviews, but my experience with Inset Kitchens has left me underwhelmed and somewhat disappointed. Initially, I was drawn to their promise of personalized, custom-designed kitchens and the use of virtual reality computer imaging to ensure client control over the project. The showroom in Balwyn was impressive, and the staff seemed knowledgeable. However, once the project commenced, the communication broke down. Despite numerous attempts to contact them, responses were slow, and it felt like we were being pushed through a production line rather than being treated as valued clients. The manufacturing process, while utilizing advanced technology like CNC equipment, resulted in a few minor discrepancies in the final product that required additional touch-ups. What was more concerning was the lack of transparency regarding delays and changes in the project timeline. As someone who appreciates the value of quality and service, I expected more from a company with such a long history and reputation. Perhaps my experience was an anomaly, but for the price point and the prestige associated with Inset Kitchens, I anticipated a smoother, more personalized experience. If you're considering them for your renovation, ensure you clearly outline your expectations and maintain rigorous follow-up to avoid any misunderstandings.
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Based on 1 reviews
Company Information
Address
66 Whitehorse Road, Balwyn, Victoria, 3103, Australia