Hunting Creek Mini Storage, LLC

Security Concerns and Overpriced Units: A Disappointing Experience

I rented a unit from Hunting Creek Mini Storage, LLC, expecting top-notch security and customer service. Unfortunately, my experience was marred by several issues. The 24-hour access, which was supposed to be a convenience, felt like a liability when I noticed that the gates were often left open, and the cameras seemed to be pointed at odd angles. I questioned the staff about this, but they just brushed it off, saying it was 'no big deal.' The climate-controlled unit I rented was also not as clean as I expected, with a thick layer of dust coating everything. When I tried to address these concerns with the management, they seemed more interested in selling me on their referral program than actually listening to my complaints. With the prices they're charging, I expect a lot more attention to detail and a genuine commitment to customer satisfaction. The online booking and payment system, while convenient, couldn't make up for the lack of personal touch and security concerns. Overall, I'd caution others to think twice before choosing Hunting Creek Mini Storage, LLC, unless they're willing to overlook some significant flaws.