Family First Urgent Care
About This Business
Family First Urgent Care is a compassionate and quality-driven medical facility dedicated to providing affordable healthcare services to the residents of Montgomery County and surrounding areas. With a strong mission to prioritize family values, the practice is owned and operated by three experienced Nurse Practitioners - Connie Bowlin NP-C, Kimberly Byrum FNP-BC, and Claire Pollard NP-C - who have combined their 75+ years of experience in family and emergency medicine to create a nurturing environment for their patients. Since its inception on November 1, 2016, Family First Urgent Care has been committed to delivering exceptional urgent care and family medicine services, including minor emergencies, quick treatment of injuries, pediatrics, hormone therapy, nutrition services, and COVID-19 testing. The practice's goal is to make healthcare accessible and affordable for everyone, while maintaining the highest standards of quality and compassion. With two convenient locations in Conroe, Texas, Family First Urgent Care is proud to be a part of the local community, providing personalized care and attention to each patient. The practice's commitment to its patients is reflected in its name - Family First - which symbolizes the importance of treating each patient like family. By choosing Family First Urgent Care, patients can expect to receive top-notch medical care, tailored to their unique needs and circumstances, in a warm and welcoming environment.
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Customer Reviews
1 total reviews
Leslie Worthington
June 05, 2025Felt Like a Number, Not Family
I visited Family First Urgent Care expecting compassion and quality-driven healthcare, but what I got was a rushed and impersonal experience. The wait time was substantial, and when I finally saw the nurse practitioner, I felt like I was just another number on their list. The questions were generic, and my concerns were not thoroughly addressed. I was in and out in less than 15 minutes, which is not what I consider 'personalized care.' The facility itself was clean and modern, but that's about where the positives end. I was surprised to find that the practice's 'family values' mission didn't quite translate to the patient experience. Perhaps it was just an off day, but I left feeling like I'd have been better off at a traditional hospital or clinic where at least the staff seems to care. Unfortunately, I won't be returning to Family First Urgent Care, and I would caution others to manage their expectations.
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Review Statistics
Based on 1 reviews
Company Information
Address
2510 S. Loop 336 West, Suite 115, Conroe, TX 77304
Phone
Added
June 05, 2025