Delcan Logistics
About This Business
Delcan Logistics is a leading provider of international land transportation solutions between Mexico, the United States, and Canada. With over a decade of experience in the industry, the company specializes in full loads, dry boxes, and B2B cross-border logistics, catering to the needs of enterprises and businesses. Delcan's services include land logistics, trailer leasing, warehousing, and custom brokerage/forwarding, ensuring timely and safe deliveries of dry goods, refrigerated items, and oversized loads. The company's strategic routes cover major cities in the USA, including Los Angeles, San Francisco, Oklahoma City, Pennsylvania, Dallas, Houston, and North Carolina, as well as key locations in Mexico, such as Monterrey, Coahuila, and Mexico City. Delcan's commitment to excellent customer service, competitive rates, and innovative solutions has earned the company a reputation as a trusted partner in the logistics industry. With a focus on honesty, proactivity, and a good attitude, Delcan works tirelessly to provide the greatest benefits for its clients. The company's certifications and approvals from international organizations demonstrate its adherence to high standards of quality and reliability. Whether it's peak seasons, fleet expansion, or entering new markets, Delcan's trailer leasing solutions and dedicated warehousing services provide flexibility and efficiency for businesses. By simplifying the complexities of international trade regulations, Delcan enables its clients to navigate the global market with confidence. As a specialist in B2B cross-border logistics, Delcan Logistics is the go-to partner for businesses seeking reliable, efficient, and cost-effective transportation solutions.
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Customer Reviews
1 total reviews
Regina Shipwright
June 06, 2025Lost in Transit: A Nightmare with Delcan Logistics
I'm still trying to process the disaster that was our experience with Delcan Logistics. As the logistics manager for our company, I thought I'd found a reliable partner for our cross-border shipments between the US and Mexico. Boy, was I wrong. The initial communication was smooth, but things started to fall apart the moment our cargo left the warehouse. The tracking updates were inconsistent, and when I tried to reach out to their customer service, I was met with a never-ending loop of automated messages and unreturned calls. Our shipment of electronics, valued at over $100,000, was supposed to arrive in Monterrey within 5 days. It took 12 days, and when it finally arrived, two of the crates were missing, and the remaining ones were damaged beyond recognition. The excuse? 'Unforeseen circumstances' and 'traffic congestion.' I've worked with logistics companies for over a decade, and I've never seen such a blatant display of incompetence. To make matters worse, their claims process is a maze designed to frustrate and deter clients from seeking compensation. We're still trying to recover our losses, but I doubt we'll ever see a dime. If you value your business and your sanity, stay far, far away from Delcan Logistics. The 'competitive rates' they tout are clearly a trap, and their 'innovative solutions' are nothing but empty marketing jargon. One star is even too generous for this outfit.
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Based on 1 reviews